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Transform Your Space, Transform Your Life!

At Bill's Carpet Center, we're dedicated to providing the highest quality flooring products and services to the Rochester, NY area. With over 30 years of experience, our family-owned and operated business has built a reputation for excellence in the flooring industry.

Our Story

Our story began with a simple mission: to provide the best flooring products and services to our community. Over the years, we've worked tirelessly to build a reputation for quality, integrity, and customer satisfaction. Today, we're proud to be the go-to destination for all things floors in Rochester, NY.

Our Services

At Bill's Carpet Center, we offer a wide range of services to meet your flooring needs. From hardwood refinishing to luxury vinyl installation, our team of experts is dedicated to providing top-notch service and expertise. We also offer free in-home estimates, mobile showroom appointments, and convenient financing options to make your flooring dreams a reality.

Our Products

We're passionate about flooring, and it shows in our extensive product catalog. From carpet and hardwood to luxury vinyl and tile, we offer the best brands and styles to suit any taste and budget. Our inventory is constantly updated to reflect the latest trends and innovations in the flooring industry.

Why Choose Us?

At Bill's Carpet Center, we're committed to providing an exceptional customer experience. Here are just a few reasons why you should choose us for your flooring needs:

  • Highest quality products from top manufacturers
  • Huge inventory to choose from
  • Mobile showroom for convenient in-home appointments
  • Same-day appointments available
  • Free in-home estimates
  • Unparalleled customer service and expertise

Our Promise

At Bill's Carpet Center, we promise to deliver exceptional quality, unparalleled service, and unbeatable value to our customers. We're dedicated to building long-term relationships with our customers, and we're committed to helping you find the perfect flooring solution for your home or business.

Reviews
Positive: The reviews praise the exceptional customer service, expertise, and quality products provided by Bill's Carpet Center, highlighting the personalized service, attention to detail, and efficiency of the installation process.

Excellent Customer Service and Quality Products

The reviews are overwhelmingly positive, with customers raving about the exceptional customer service, expertise, and quality products provided by Bill's Carpet Center.

Sales Team and Installation Crew

The sales team, including Dave McKeown, Jerry, Justin, and Matt Calder, were praised for their knowledge, guidance, and dedication to ensuring customer satisfaction. The installation crew, including Tommy, Chris, Nate, and Shawn, were commended for their efficiency, professionalism, and attention to detail.

Quality of Products and Installation

Customers were extremely satisfied with the quality of the flooring products and the installation process. Many reviewers mentioned the excellent quality of the carpets, laminate flooring, and luxury vinyl flooring, and how they exceeded their expectations.

Timely and Efficient Service

The speed and efficiency of the installation process were frequently mentioned, with many customers expressing appreciation for the quick turnaround and minimal disruption to their daily lives.

Personalized Service and Attention to Detail

Reviewers appreciated the personalized service and attention to detail provided by the Bill's Carpet Center team, including the ability to accommodate special requests and handle unique circumstances.

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