Business Details
Expert Hardwood Flooring Services in Rochester, NY
Rochester Hardwood Floor has been built on a legacy of quality, craftsmanship, and customer satisfaction for over 30 years. In 2020, longtime team members Mike and Steve assumed ownership, continuing the company's commitment to expert hardwood floor repairs, refinishing, and installation throughout Monroe County. With a highly trained team and a dedication to superior service, we treat every project as if it were our own home. Our mission remains to set the industry standard for quality and communication, ensuring every client receives the attention, expertise, and craftsmanship they deserve.We specialize in long-lasting and low-maintenance finishes, using only the highest-quality products from trusted brands. Our team of craftsmen brings decades of combined experience, never subcontracting our work to ensure precision and excellence in every job. We prioritize clear communication throughout the entire process, treating every project with the same level of care and attention to detail as if it were our own home.
Services
Floor Installation
Dustless Refinishing
Hardwood Repair
Buff and Recoat
Custom Staining
Floor Gaps Repair
Ice Damming Solutions
Borders and Inlays
Highlights and features
- We offer 30+ years of specialized expertise in hardwood flooring solutions.
- Our dustless refinishing technology minimizes mess and disruption during projects.
- We guarantee clear communication and transparency throughout every project phase.
- Our team consists of certified craftsmen with decades of hands-on experience.
- We provide personalized consultations and tailored solutions for unique flooring needs.
What people say
Beautiful new floors
Professional and friendly team
No mess left behind
Spotless results
Exceeded expectations
Services
Dustless Floor Refinishing
Our dustless refinishing process removes old finishes and applies modern protective coatings without spreading dust. Using advanced equipment, we restore floors to like-new condition while minimizing mess and health risks. This service extends floor lifespan and enhances durability while maintaining indoor air quality.
Hardwood Floor Repair
We address cracks, water damage, pet stains, and structural issues through targeted repairs. Our techniques include board replacement, moisture balancing, and spot fixes that blend seamlessly with existing floors. Each solution preserves floor integrity while avoiding full replacement costs.
Custom Staining
Transform your space with tailored staining solutions that match your decor preferences. We offer Minwax stain samples applied directly to your wood type for accurate color selection. Our experts guide choices based on room lighting, wood species, and maintenance considerations for lasting satisfaction.
Buff and Recoat
This one-day service revitalizes worn finishes by screening old layers and applying new protective coats. Ideal for high-traffic areas, it costs 25% less than full refinishing while restoring shine and scratch resistance. We recommend biennial treatments to maintain floor appearance.
Hardwood Installation
We install prefinished, engineered, and unfinished hardwood using three primary methods: nail-down, glue-down, and floating systems. Our team selects optimal installation techniques based on subfloor conditions and environmental factors to ensure long-term stability and performance.
People
Mike
Owner
With over 20 years of experience since joining in 1999, Mike transitioned from summer employee to co-owner in 2020. He oversees daily operations and quality control, maintaining the company's commitment to craftsmanship.
Steve
Owner
A 25-year veteran since joining in 1996, Steve held leadership roles before becoming co-owner in 2020. He focuses on project management and client communication, ensuring seamless service delivery across Monroe County.
Kelly
Founder
Co-founder with 30+ years of industry experience, Kelly established the company's reputation for quality before transitioning ownership in 2020. She remains a trusted advisor for complex flooring challenges.
Donna
Founder
As co-founder, Donna built the company's customer service framework over three decades. She mentored current owners on communication standards that continue defining the business's approach to client relationships.
Questions
What hardwood flooring services do you offer?
We provide installation, refinishing, repair, buff and recoat, custom staining, and decorative borders/inlays for hardwood floors.
Do you serve areas outside Rochester?
We primarily serve Monroe County, including Fairport, Pittsford, and surrounding communities.
How long does floor refinishing take?
Dustless refinishing typically requires 3 days with 6-8 hour drying periods between coats.
Can you fix water-damaged hardwood floors?
Yes, we repair cupped floors, warped planks, and moisture-related damage through targeted restoration techniques.
Do you offer free consultations?
Yes, we provide personalized consultations and written estimates at no cost.
What payment methods do you accept?
Payment options will be discussed during your consultation with our team.
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