Business Details
50+ Years
experience
Emergency
services
24/7 Damage Restoration in Highland Village, TX
SERVPRO of Highland Village understands the profound stress caused by fire, water, and mold damage to residential and commercial properties. Our mission is to minimize disruptions to your life and restore properties to their pre-loss condition as quickly as possible. We specialize in comprehensive cleanup and restoration services, including water damage mitigation, fire and smoke remediation, mold removal, and storm damage recovery. Our team, led by fourth-generation franchise owners Harrison and Bailey Stone, brings decades of industry expertise and a commitment to exceptional customer service. All staff members undergo rigorous training at SERVPRO's corporate facility and hold IICRC certifications, ensuring technical proficiency and adherence to industry standards.As part of a nationwide network, we handle projects of any scale while maintaining personalized attention to every client's needs. Our approach emphasizes treating clients' belongings with care, transparency in all communications, and leveraging advanced equipment to deliver reliable results. With 24/7 emergency availability, we prioritize rapid response times to mitigate damage and begin restoration promptly. Our legacy since 1967 reflects our dedication to quality, trustworthiness, and community service in the restoration industry.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Construction
Specialty Cleaning
Biohazard Cleanup
Carpet Cleaning
Odor Removal
Roof Tarping
Details
- Year established: 1967
Highlights and features
- We offer 24/7 emergency response for urgent damage restoration needs
- Our team includes fourth-generation restoration industry experts
- All technicians hold IICRC certifications for professional standards
- Family-owned business with proven nationwide network support
- Guaranteed rapid response times to minimize property damage
Associations and certifications
- IICRC
What people say
Quick response
Professional team
Excellent service
Affordable prices
24/7 availability
Services
Water Damage
Our water damage restoration service addresses all levels of water intrusion, from minor leaks to major flooding. Using industrial-grade extraction equipment and moisture detection technology, we remove standing water, dry affected materials, and prevent mold growth. The process follows strict IICRC-certified protocols to ensure complete restoration while minimizing structural damage. Customers benefit from our 24/7 emergency availability and rapid response times that prevent secondary damage.
Fire Damage
We provide comprehensive fire damage restoration covering soot removal, smoke odor elimination, and structural repairs. Our technicians use specialized cleaning agents and thermal fogging equipment to restore affected surfaces. The service includes content cleaning for salvageable items and coordination with insurance providers. Customers receive detailed documentation throughout the process, ensuring transparency and compliance with insurance requirements for both residential and commercial properties.
Mold Remediation
Our mold remediation service identifies and eliminates mold infestations through containment, HEPA vacuuming, and antimicrobial treatments. We address underlying moisture issues to prevent recurrence while following EPA-recommended safety protocols. The process includes air quality testing before and after treatment to verify effectiveness. Commercial clients benefit from minimal business disruption through after-hours operations and temporary containment solutions.
Storm Damage
This service addresses property damage from severe weather events including hail, wind, and tornadoes. We provide emergency board-up, roof tarping, and structural drying services to prevent further damage. The process includes documentation for insurance claims and coordination with local authorities for code compliance. Customers receive priority scheduling during severe weather events to ensure timely protection of their properties.
Specialty Cleaning
Our specialty cleaning services restore damaged contents including documents, electronics, and personal belongings. Using advanced cleaning techniques for biohazard materials, upholstery, and carpeting, we salvage items that might otherwise require replacement. The service includes pack-out and inventory management for large-scale projects, with climate-controlled storage facilities for ongoing restoration needs.
People
Harrison R. Stone
Co-Owner
Fourth-generation SERVPRO franchise owner with extensive restoration industry experience. Focuses on operational excellence and customer satisfaction through hands-on management and technical expertise.
Bailey K. Stone
Co-Owner
Co-owner with deep knowledge of property damage restoration processes. Prioritizes staff training and community relationships while maintaining high service standards for residential and commercial clients.
Questions
What types of damage do you handle?
We specialize in water damage, fire damage, mold remediation, storm damage, and biohazard cleanup for both residential and commercial properties.
Are you available for emergencies?
Yes, we provide 24/7 emergency response with guaranteed rapid arrival times to address urgent damage situations.
How does the restoration process work?
Our process follows IICRC-certified protocols: emergency contact, damage assessment, water extraction/drying, cleaning, and restoration to pre-loss condition.
Do you work with insurance companies?
Yes, we coordinate directly with insurance providers, handle documentation, and follow insurance requirements throughout the restoration process.
What areas do you serve?
We serve Highland Village, Corinth, Lake Dallas, Lantana, Argyle, Justin, and surrounding Texas communities.
Are your technicians certified?
All technicians hold IICRC certifications and complete ongoing training at SERVPRO's corporate training facility.
