Business Details
Emergency
services
24/7 Emergency Damage Restoration Services in Dallas, TX
SERVPRO of Park Cities has been dedicated to providing exceptional restoration and reconstruction services for over 15 years. Our team of experienced and licensed professionals specializes in addressing fire, water, and mold damage for both residential and commercial properties. We prioritize minimizing disruptions to our clients' lives by offering 24-hour emergency services, ensuring rapid response to any crisis. Our staff undergoes rigorous training at SERVPRO's corporate facility and holds IICRC certifications, equipping them with the expertise to restore properties to their pre-damage condition. As a locally owned and operated business, we are deeply committed to serving the Dallas community with integrity, honesty, and mutual respect.Our nationwide network of franchises allows us to handle disasters of any scale, from minor incidents to large-scale commercial projects. We pride ourselves on delivering seamless service, as evidenced by our 4.7-star Google reviews and testimonials from satisfied clients, including property managers and church organizations. Our mission is to make every disaster 'Like it never even happened,' combining cutting-edge equipment with personalized care. Whether it's urgent water extraction or long-term construction, we strive to exceed expectations through transparency, reliability, and a customer-first approach.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Construction
Specialty Cleaning
General Cleaning
Air Duct/HVAC Cleaning
Biohazard/Crime Scene
Carpet/Upholstery Cleaning
Highlights and features
- We provide 24-hour emergency services for rapid disaster response.
- Our team holds IICRC certifications for industry-standard expertise.
- Locally owned and operated by Dallas residents with 15+ years of community experience.
- Nationwide franchise network ensures support for disasters of any scale.
- 4.7-star Google reviews reflect consistent customer satisfaction.
Associations and certifications
- IICRC
What people say
Very professional
Thorough and efficient
24-hour emergency services
Knowledgeable technicians
Seamless process
Services
Water Damage
Our water damage restoration service addresses emergencies 24/7, utilizing advanced equipment for rapid extraction and drying. We handle residential and commercial properties, ensuring structural integrity and mold prevention. Clients praise our efficiency in returning properties to pre-damage conditions.
Fire Damage
We specialize in fire and smoke damage restoration, combining debris removal, odor elimination, and structural repairs. Our certified technicians use specialized tools to clean soot and restore affected areas. Testimonials highlight our ability to maintain business continuity during large-scale incidents.
Mold Remediation
Our mold remediation service includes inspection, containment, and safe removal of contaminated materials. We employ HEPA filtration and antimicrobial treatments to prevent recurrence. Clients emphasize our thoroughness and clear communication during the process.
Storm Damage
We repair storm-related damage to roofs, windows, and interiors, offering tarping and boarding-up services. Our rapid response minimizes further property exposure. Commercial clients note our ability to handle large-scale projects without disrupting operations.
Construction
Our construction services cover complete rebuilds and partial repairs post-disaster. We coordinate with insurance providers and manage projects from demolition to finishing. Church organizations and property managers commend our attention to detail and timely execution.
People
Juan Zelaya
Owner
Juan Zelaya co-owns SERVPRO of Park Cities with Alison Zelaya. With over 15 years in Dallas, he focuses on community engagement and operational excellence, ensuring high standards in restoration services.
Alison Zelaya
Owner
Alison Zelaya, co-owner of SERVPRO of Park Cities, has lived in Dallas for 15+ years. She emphasizes service, honesty, and mutual respect in daily operations and client interactions.
Questions
What services does SERVPRO of Park Cities offer?
We provide water damage restoration, fire/smoke cleanup, mold remediation, storm damage repair, construction, and specialty cleaning services for residential and commercial properties.
Are you available for emergencies outside regular business hours?
Yes, we offer 24/7 emergency services with rapid response times for any size disaster, ensuring immediate assistance when you need it most.
How does SERVPRO handle large commercial projects?
Our nationwide network and specialized equipment allow us to manage large-scale commercial disasters efficiently, as demonstrated by our work restoring a 20,500 sq ft tenant space with zero productivity loss.
What certifications do your technicians hold?
Our team has IICRC certifications and undergoes ongoing training at SERVPRO's corporate facility, ensuring expertise in the latest restoration techniques and safety standards.
Is SERVPRO of Park Cities locally owned?
Yes, we are locally owned and operated by Juan and Alison Zelaya, who have served the Dallas community for over 15 years with personalized, trustworthy service.
