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Your Moving Partner for a Seamless Transition

At SERVPRO of Park Cities, we are dedicated to providing exceptional restoration and reconstruction services to our community. With over 15 years of experience, our team of licensed professionals is committed to delivering excellent service to each and every customer. We understand that no two disasters are alike, which is why we adapt our approach to meet the unique needs of each situation.

Our History

As a locally owned and operated company, SERVPRO of Park Cities is proud to serve the Dallas, TX community and surrounding areas. Our company has been providing restoration and reconstruction services to residential and commercial properties for over 15 years. We are proud of our heritage and strive to continue delivering the highest level of service to our customers.

Our Services

At SERVPRO of Park Cities, we offer a wide range of services to help restore your property to its pre-loss condition. Our services include:

Residential Services

  • Water damage restoration
  • Fire damage restoration
  • Mold remediation
  • Storm damage restoration
  • Cleaning services

Commercial Services

  • Commercial water damage restoration
  • Commercial fire damage restoration
  • Commercial mold remediation
  • Storm and major event response
  • Cleaning services

Why Choose SERVPRO?

At SERVPRO of Park Cities, we believe that our commitment to providing exceptional service sets us apart from others in the industry. Our team of highly trained professionals uses the latest technology and equipment to restore your property quickly and effectively. Plus, our locally owned and operated status allows us to respond quickly to emergencies, ensuring that you receive the help you need when you need it most.

Community Involvement

As a locally owned and operated company, we are committed to giving back to our community. We participate in local events and sponsorships to support the Dallas, TX area.

Customer Reviews

At SERVPRO of Park Cities, we value our customers and appreciate their feedback. We invite you to share your experience with us and help us serve our community better.

Contact Us

If you need assistance with restoration and reconstruction services, please don't hesitate to contact us at (214) 522-3000. We are available 24 hours a day, 7 days a week, to provide you with the help you need.

Reviews
Positive: The company provides exceptional service, is prompt and professional, and does high-quality work.
Negative: The company engages in unfair business practices, has poor communication and accounting practices, and has been accused of predatory and threatening behavior.

Unfair Business Practices

Many reviewers have expressed concerns about the business practices of Servpro of Park Cities. It seems that the company engages in predatory business practices, targeting people in emergencies and pressuring them into unnecessary services. One reviewer reported being charged $3845 for setting up fans and doing minimal work, while another reviewer was threatened with legal action for an unpaid bill that was sent two years after the service was performed.

Poor Communication and Accounting

The company has also been criticized for its poor communication and accounting practices. Reviewers have reported difficulty in understanding the billing process and have had to spend a lot of time figuring out what was owed and what was not. One reviewer even had to look through old emails to find evidence of communication regarding a payment. Additionally, the company has been accused of sending threatening emails to customers who have not paid their bills.

Exceptional Service

Despite the negative experiences of some reviewers, many others have had positive experiences with Servpro of Park Cities. Reviewers have praised the company's prompt and professional service, as well as the quality of work provided. The company has been praised for its ability to restore homes and businesses quickly and efficiently, with one reviewer stating that the company was "wonderful to work with" and made the process "stress and worry-free".

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