Business Details
32 Years
experience
Emergency
services
24/7 Emergency Damage Restoration Services in Plano, TX
SERVPRO of Central and West Plano has been a trusted leader in property restoration since 1994, built on over 25 years of combined industry expertise. Our team specializes in mitigating and resolving water, fire, mold, and storm damage, utilizing advanced technology and IICRC-certified methodologies to restore properties to their pre-loss condition. Available 24/7 for emergency response, we prioritize rapid action to minimize disruption for homeowners and businesses. Our commitment to excellence extends to community engagement, including partnerships with local charities like Shoots and Ladders to support first responders. Adhering to SERVPRO's rigorous national standards, we ensure every project meets or exceeds industry benchmarks. Our dedication to quality is reflected in our investment in ongoing training and state-of-the-art equipment.As active members of the Plano community, we balance technical proficiency with personalized service, treating every client's property with the care and urgency we would our own. This philosophy has earned us consistent recognition in customer reviews for reliability and integrity. Our team's expertise spans residential and commercial projects of all scales, from minor water leaks to large-scale storm damage. By maintaining transparent communication and ethical practices, we aim to make every restoration experience as seamless as possible, embodying our promise to make damage 'Like it never even happened.'
Services
Water Damage
Fire Damage
Mold Remediation
Storm Restoration
Commercial Cleaning
General Cleaning
Air Duct Cleaning
Biohazard Cleanup
Carpet Cleaning
Odor Removal
Details
- Year established: 1994
Highlights and features
- We provide 24/7 emergency response for urgent damage situations.
- Our team holds IICRC-certified expertise in restoration techniques.
- We utilize advanced detection and drying technology for optimal results.
- Over 25 years of combined experience in property restoration services.
- Community-focused approach with local charity partnerships and support.
Associations and certifications
- IICRC
What people say
Fast, friendly solution
Fantastic job
Great work
Professional and courteous
Stress free experience
Services
Water Damage
Our water damage specialists respond immediately to emergencies, using industrial-grade extraction equipment and moisture detection technology. We thoroughly dry affected areas with advanced dehumidifiers and air movers, preventing secondary damage while restoring properties to pre-loss condition. This service covers residential and commercial properties of all sizes.
Fire Damage
We provide comprehensive fire damage recovery, including soot removal, smoke odor elimination, and structural repairs. Our technicians use specialized cleaning agents and thermal fogging equipment to restore affected areas. The process includes content cleaning and coordination with insurance providers for seamless service.
Mold Remediation
Our certified technicians identify and eliminate mold infestations using containment protocols and HEPA filtration systems. We address moisture sources to prevent recurrence while following strict safety guidelines. The service includes air quality testing and restoration of affected building materials to ensure complete remediation.
Storm Restoration
We handle comprehensive storm damage recovery, including roof tarping, window boarding, and structural drying. Our team addresses water intrusion from hail, wind, or flooding while coordinating with insurance adjusters. Temporary protection services prevent further damage during active weather events.
Commercial Cleaning
Our commercial cleaning solutions address large-scale property maintenance needs, including post-construction cleanup and virus/pathogen disinfection. We use commercial-grade equipment to maintain business continuity while meeting industry-specific sanitation standards. Services are scheduled to minimize operational disruption.
People
Derek D. Shaw
Owner
Derek Shaw co-owns SERVPRO of Central and West Plano with Gabrielle G. Shaw. With over 25 years in the restoration industry, he focuses on operational excellence and community engagement. His leadership emphasizes technical proficiency and ethical business practices.
Gabrielle G. Shaw
Owner
Gabrielle Shaw co-owns SERVPRO of Central and West Plano with Derek D. Shaw. She prioritizes customer satisfaction and team development, leveraging industry experience to maintain high service standards. Her community involvement includes supporting local first responder initiatives.
Questions
What types of damage do you handle?
We specialize in water, fire, mold, and storm damage restoration for residential and commercial properties.
Are you available for emergencies?
Yes, our team is available 24/7 for urgent restoration needs with rapid response times.
Do you work with insurance companies?
We collaborate directly with insurance providers to streamline claims and documentation processes for clients.
What areas do you serve?
We operate in Plano, Hebron, Hunters Glen, and West Plano, Texas.
Are your technicians certified?
Our team holds IICRC certifications in multiple restoration disciplines for professional expertise.
