Business Details
34 Years
experience
Emergency
services
Your Trusted Emergency Restoration Partner in Grand Prairie, TX
SERVPRO of Grand Prairie has served our community since 1992, specializing in emergency restoration services for residential, commercial, and large-loss disasters. Our team operates 24 hours a day, 7 days a week, providing immediate response to fire, water, mold, and storm damage. We maintain a highly trained staff through continuous corporate training programs, ensuring expertise in handling both minor incidents and complex restoration projects. Our commitment extends beyond technical proficiency to include compassionate customer service, working closely with clients to minimize stress during challenging times.We pride ourselves on transparent communication, timely execution, and seamless coordination with insurance providers to deliver comprehensive solutions. With decades of local experience, we combine industry-leading equipment with personalized care to restore properties efficiently while maintaining the highest standards of professionalism.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Commercial Restoration
Construction Services
Specialty Cleaning
Air Duct Cleaning
Biohazard Cleanup
Document Restoration
Details
- Year established: 1992
Highlights and features
- We offer 24/7 emergency response for immediate disaster recovery
- Our technicians complete ongoing training at SERVPRO's corporate facility
- We handle all damage sizes from minor leaks to large-loss disasters
- Our team coordinates directly with insurance providers for client convenience
- We maintain advanced equipment for efficient water extraction and structural drying
What people say
Very professional
Responded within hours
Great customer service
Handled insurance process
Quick response time
Services
Water Damage
Our water damage specialists respond immediately to emergencies, using industrial-grade extraction equipment and moisture detection technology. We dry structures completely to prevent mold growth while documenting the process for insurance claims. Clients receive clear communication throughout restoration.
Fire Damage
We clean and restore properties after fires using specialized deodorization techniques and content cleaning processes. Our technicians board up damaged areas for security and work with insurance companies to streamline the recovery process for homeowners and businesses.
Mold Remediation
Our certified specialists identify moisture sources and contain mold-affected areas before performing safe removal. We use HEPA filtration systems and antimicrobial treatments to prevent recurrence while maintaining indoor air quality during the remediation process.
Storm Damage
We provide emergency tarping and board-up services for storm-damaged properties, followed by comprehensive repairs. Our team handles roof, window, and structural damage while coordinating with insurance adjusters to expedite claims processing for affected property owners.
Commercial Restoration
Our technicians understand business continuity needs, offering rapid restoration of commercial properties with minimal operational disruption. We prioritize critical areas first while maintaining detailed documentation for corporate insurance requirements and regulatory compliance.
People
Bryan Higginbotham
Owner
Bryan Higginbotham brings decades of restoration industry experience to SERVPRO of Grand Prairie, overseeing operations with a focus on technical excellence and customer satisfaction since establishing the franchise in 1992.
Pamela Higginbotham
Owner
Pamela Higginbotham contributes extensive business management expertise to SERVPRO of Grand Prairie, ensuring efficient service delivery and maintaining community partnerships while supporting day-to-day operations since the company's founding.
Brandon Higginbotham
Owner
Brandon Higginbotham leads emergency response teams with hands-on technical knowledge, combining field experience with operational oversight to maintain high service standards for residential and commercial clients since joining the family business.
Questions
What types of emergencies does SERVPRO handle?
We respond to water damage, fire damage, mold remediation, storm damage, and commercial restoration projects with 24/7 emergency service for residential and business properties.
How quickly can you respond to an emergency?
Our team arrives within hours of your call, providing immediate mitigation services day or night to minimize property damage and prevent further complications.
Do you work with insurance companies?
Yes, we coordinate directly with insurance providers, handling documentation and claims processes to simplify restoration for homeowners and business owners.
Are your technicians trained?
All staff complete ongoing training at SERVPRO's corporate facility, maintaining certifications in water extraction, mold remediation, and fire damage restoration techniques.
What areas do you serve?
We provide emergency services throughout Grand Prairie, Indian Hills, Bear Creek, and surrounding communities with rapid response capabilities for larger regional incidents.
