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At FixMyAC, we understand the importance of a reliable and efficient heating and air conditioning system in your home. As a family-owned and operated business, we take pride in providing top-notch HVAC services to our customers in Raleigh and surrounding areas.
Our Mission
Our mission is to provide exceptional customer service, unparalleled expertise, and unparalleled value to our customers. We strive to build long-term relationships with our customers, and our commitment to excellence has earned us a reputation as one of the most trusted HVAC companies in the region.
Our Services
At FixMyAC, we offer a wide range of HVAC services, including:
- Air Conditioning Repair Services: Our team of expert technicians is trained to diagnose and repair all types of air conditioning systems, from simple tune-ups to complex repairs.
- Heat Pump & Furnace Repair Services: We provide reliable and efficient heat pump and furnace repair services to ensure your home stays warm and cozy during the winter months.
- Heating and Air Conditioning Maintenance: Regular maintenance is essential to extend the life of your HVAC system. Our maintenance services include routine inspections, cleaning, and tune-ups to ensure your system runs smoothly and efficiently.
- Residential AC Replacement and Installation: If your old AC unit is no longer functioning efficiently, we can help you replace it with a new one that meets your specific needs and budget.
What Sets Us Apart
At FixMyAC, we're committed to providing exceptional customer service, and our team is dedicated to exceeding your expectations. Here's what sets us apart:
- Family-owned and operated business with a personal touch
- Expert technicians with years of experience and continuous training
- Competitive pricing and flexible financing options
- Fast response times and emergency services available 24/7
- Unparalleled warranties and guarantees on our work
Testimonials
Don't just take our word for it! Here's what some of our satisfied customers have to say:
"FixMyAC quickly reviewed my situation and gave me a comprehensive set of options to correct the situation. Caleb did a great job with the proposals, and Michael and Santos did an exceptional job installing the new system." - Joseph James
"I've worked with the Cool Change Heating & Air team for over ten years. They deliver exceptional customer service, and their team is always attentive and courteous." - John Ward
Exceptional Customer Service and Quality Work
Several customers have praised Fix My AC for their exceptional customer service, prompt responses, and quality work. Many have expressed appreciation for the company's honesty, professionalism, and willingness to go above and beyond to ensure customer satisfaction.
Prompt Response and Quick Solutions
Several reviewers have mentioned the prompt response times and quick solutions provided by Fix My AC. In one instance, a customer called around 6:30 am and had a technician at their doorstep by 10 am. Another customer praised the company for responding quickly and fixing their AC issue on the same day.
Knowledgeable and Friendly Technicians
Many customers have praised the technicians at Fix My AC for being knowledgeable, friendly, and professional. They have been complimented for taking the time to explain the problems and solutions, and for being patient and courteous.
Honest and Fair Pricing
Some reviewers have mentioned that Fix My AC provides honest and fair pricing, with no hidden fees or surprises. One customer appreciated that the company didn't charge them for a service call, even though they had mistakenly thought there was an issue with their AC unit.
Negative Reviews and Exceptions
However, not all reviews were positive. A few customers have expressed frustration with the company's pricing, claiming that they were overcharged or misled about the services needed. One customer had a poor experience with the company's response to a conflict.
