Your comfort, our priority.
Who We Are
Tower Heating & Air is a trusted and established HVAC contractor serving the Raleigh-Durham area. Owned and operated by local residents, we understand the unique climate challenges of the region and are dedicated to providing reliable, affordable heating and cooling solutions to our valued customers.
Our Expertise
Our team of experienced technicians are highly skilled, licensed, and insured. We offer a comprehensive range of services, covering:
- Air Conditioning: Repair, replacement, installation, and maintenance
- Heating: Repair, replacement, installation, and maintenance
- Indoor Air Quality: Evaluation, purification, and improvement
- Boilers & Furnaces: Repair, replacement, and installation
Our Commitment
We prioritize:
- Customer satisfaction: We are dedicated to providing exceptional service and excellent communication throughout the entire process.
- Quality workmanship: We use only high-quality parts and materials, ensuring reliable and long-lasting solutions.
- Transparency: We provide upfront pricing and clear explanations of all costs and options.
- Community involvement: We are committed to actively supporting the local community.
Why Choose Tower Heating & Air?
- Affordable and reliable service
- Highly trained, licensed, and insured technicians
- Punctual service
- High-quality work
- Honest and respectful service
- Staff members dedicated to client satisfaction
Our Promise
At Tower Heating & Air, we are committed to exceeding your expectations. We are confident in our ability to provide you with exceptional comfort, reliable solutions, and exceptional value. Contact us today and let us be your trusted partner in achieving a comfortable and efficient indoor environment.
Overall Experience
The majority of reviewers had a positive experience with Tower Heating and Air, with many praising their prompt and professional customer service, knowledgeable technicians, and top-notch repair work.
Technician Quality
Several reviewers mentioned specific technicians who provided excellent service, including Tyler, Adonis, Jacob, Libby, and Josh. These technicians were praised for their professionalism, knowledge, and efficiency.
Installation and Maintenance
Reviewers who had installations or maintenance performed by Tower praised the company for their thoroughness, attention to detail, and willingness to explain the work being done. Some reviewers also mentioned that the company's installation and maintenance technicians were courteous and polite.
Customer Service
Many reviewers praised the company's customer service, citing prompt scheduling, friendly office staff, and responsive communication.
Negative Comments
Not all reviewers had a positive experience. One reviewer, Phillip Lee, gave the company 2 stars and mentioned that they never took the time to look at their current unit and blamed duct work instead. Another reviewer, Robert F. Soots Jr, gave the company 4 stars and mentioned that a technician did not explain the cost of a replaced part.
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