Custom Solutions for All Your Workholding Needs
At Allen Kelly & Co., we pride ourselves on being Raleigh's premiere HVAC company. For nearly 30 years, we have provided top-notch heating and air conditioning services to the Raleigh area, guaranteeing 100% customer satisfaction. We are locally owned and operated, delivering small business service with big business results. Our reputation for professionalism and affordability has made us the Triangle's most trusted partner for heating and air conditioning needs.
Our Services
We offer a wide range of services to meet the unique needs of our customers. From residential heating and air conditioning to commercial HVAC solutions, we have the expertise to get the job done. Our services include:
- Heating and air conditioning system replacements
- Preventative maintenance and repair
- Geothermal solutions for energy efficiency
- HVAC inspections and testing
- 24/7 emergency service and support
Our Commitment to Excellence
At Allen Kelly & Co., we are committed to providing exceptional customer service and unparalleled expertise in the HVAC industry. Our technicians are fully licensed, bonded, and insured, and our customer service staff are available 24/7 to answer any questions or concerns you may have. We take pride in our state-of-the-art facility and our commitment to using technically advanced manufacturing and servicing methods.
Why Choose Us?
By choosing Allen Kelly & Co., you can rest assured that you are getting the highest level of skill and customer service available. We offer convenient financing solutions to help plan and budget for your HVAC needs, and we guarantee complete satisfaction on all of our services. Our team of highly-trained technicians will work with you every step of the way to ensure that your heating and cooling system meets your unique needs and budget.
Our Promise to You
At Allen Kelly & Co., we promise to provide top-quality HVAC services that exceed your expectations. We will work with you to understand your unique needs and provide personalized solutions to meet those needs. We guarantee complete satisfaction on all of our services, and we stand behind our work with a 100% satisfaction guarantee.
Overall Experience with Allen Kelly & Co.
Positive Aspects
- Professional and courteous technicians who are thorough and efficient in their work
- Prompt and reliable service with minimal downtime
- Helpful and knowledgeable staff who explain everything clearly
- High-quality equipment and materials used
- Competitive pricing and cost-effective solutions
Issues with Service
- Scheduling issues and no-shows for appointments
- Condescending technicians who do not take the time to explain issues or answer questions
- Recurring problems with HVAC systems that are not fully resolved
Technician Performance
- Some technicians, such as Derek P and Rick Slater, received high praise for their professional and courteous service
- A few technicians, however, were criticized for their attitude and lack of communication skills
Customer Service
- Office staff, such as Brittany, were friendly and helpful in resolving issues
- Some customers experienced delays or poor service, but these were largely isolated incidents
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