Integrity Is Worth Fighting For
At K&S Heating & Air, we pride ourselves on being the most reliable and trusted heating and air conditioning service provider in the Garland and North Dallas area. With over 100 years of combined experience in the industry, our team of experts is dedicated to providing top-notch service and exceptional customer care. From routine maintenance to repairs and installations, we've got you covered.
Our Services
We offer a wide range of services to cater to your heating and cooling needs. Our experts are trained to work on all makes and models of heating and air conditioning systems, including heat pumps, central air conditioning, gas and oil heat, and more. Our services include:
- Heating Services: Heating system installation, repair, and maintenance, including heat pumps, central heating, and gas and oil heat.
- Cooling Services: Air conditioning system installation, repair, and maintenance, including central air conditioning, evaporative cooling, and forced air systems.
- Air Quality Services: Indoor air quality improvement, including air purification, filtration, and ventilation.
- 24/7 Emergency Service: Urgent repairs and maintenance available 24 hours a day, 7 days a week.
Our Commitment to Excellence
At K&S Heating & Air, we're committed to providing exceptional service, honesty, and reliability. Our team of experts is dedicated to ensuring that every customer receives the highest level of care and satisfaction. We believe that loyalty and trust are built on the foundation of integrity, and we strive to surpass our customers' expectations in every interaction.
The Cool Club
Join our Cool Club program and experience the benefits of regular maintenance and priority service. Our Cool Club members receive:
- Priority Service: Receive priority scheduling and priority service for emergency repairs.
- Regular Maintenance: Enjoy regular maintenance and tune-ups to ensure your system runs efficiently and prolong its lifespan.
- Extensive Benefits: Enjoy discounts on repairs, free estimates, and more.
What Our Customers Say
At K&S Heating & Air, we take pride in our customer testimonials. Here's what some of our satisfied customers have to say:
- "Kurt did an outstanding job at our place. He is very knowledgeable and honest."
- "Kris was so nice and professional. He went out of his way to offer additional help."
- "Chris is our professional technician. We appreciate his expertise and professionalism."
Contact Us
For more information on our services or to schedule an appointment, please visit our website or give us a call. We look forward to serving you.
Overview of Reviews
The reviews for K&S Heating and Air/Lex Air are largely negative, with many customers expressing frustration and disappointment with the company's service, warranty, and customer service.
Common Issues
- Poor customer service: Many reviewers reported difficulty in getting help from the company, with some being put on hold for extended periods or receiving no callbacks.
- Unreliability of warranty: Several reviewers mentioned that the company did not honor their warranty or tried to upsell unnecessary repairs.
- Overcharging: Some reviewers felt that the company was overcharging them for repairs or maintenance.
- Lack of trust: Many reviewers mentioned that they no longer trust the company due to their poor experiences.
Positive Reviews
- A few reviewers had positive experiences with the company, praising the technicians for being knowledgeable and friendly.
- Some reviewers appreciated the company's maintenance plan and the quality of work performed by the technicians.
Concerns
- The company's customer service and warranty policies seem to be a major concern for many reviewers.
- The company's reputation and trustworthiness are also a concern, with many reviewers feeling that they cannot rely on the company to provide good service.
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