On Time Experts

George and Adrian were awesome. They did a through review of our AC concerns, provided several options, explained everything in detail and Brad was willing to work with our financial concerns. New AC unit will be installed tomorrow morning!
Thanks for your patience with us!

Juan was very knowledgeable and his attention to detail was able to save me money and extend the life of my unit. He did an excellent job and was kind throughout the entire process. I will be calling for Juan for future repairs or replacement work.

Fantastic service. Dominic came out to clean the coil, replace a capacitor and got me on a membership plan. All prices are way less than competitors!

Outstanding Service from The On Time Expert Air Conditioning Technician and His Team.

I recently had the pleasure of working with an AC technician/Manager George and his group of trainees-Logan and Koby, and I couldnt be more impressed. From the moment they arrived, it was clear they were knowledgeable, professional, and committed to getting the job done right.

The lead technician/manager George, was not only highly skilled but also incredibly patient and thorough in explaining what needed to be done and why. He took the time to educate both me and his trainees, ensuring they understood each step of the process while maintaining excellent service and efficiency.

The trainees were attentive, respectful, and eager to learn. Under the guidance of their mentor/manager, they worked together seamlessly and handled everything with care.

Its rare to see such a strong mix of experience, professionalism, and mentorship in one visit. I highly recommend this team George, Koby and Logan for anyone needing AC services. Youll not only get quality work but also support the development of the next generation of top-tier technicians.

Year check up for new HVAC system. Ross was here, did an amazing job, professional, kind, and knowledgeable. He walked through everything he did, made recommendations, and took his time to explain things. Great job!
Wow! I just noticed Ross brought my emptied trash bin up from the curb! You dont see customer service and kindness like that very much!

2nd time at my home.
Yesterday, Liam and Richard serviced my home with the upmost respect.
Professional in every way.
Very detailed and dedicated in doing a complete and thorough job.

Thank you,
Ron Wedel
GP, Texas

Weve used On Time Experts for many years and have always been happy with their work and customer service. Marco did a great job with our spring service check yesterday. He was thorough, respectful and did a nice job cleaning up our unit. He even vacuumed the floor under the ceiling access before he left!

Had a great experience with On Time Experts. Dom was professional, knowledgeable, and took the time to explain what was going on with my system. He recommended a start kit after replacing my compressor, and it made total sense once he walked me through the numbers. I appreciated the honesty and the quick turnaround. Would definitely recommend!

The two guys that showed up today were amazing! They walked me through everything they were doing, and it was so much more than I expected. My system was crazy dirty, and they cleaned everything! They even went above and beyond with a few questions I had that were out of scope. Totally the best these guys are my go-to forever!!!

Keelan and Kevin, were fantastic! We were experiencing leaking under our house and they responded quickly and fully prepared. They explained everything clearly, and completed the work with great attention to detail. I highly recommend On Time Experts. Thanks again for the help and professionalism!

Dominic was just at my home checking out and cleaning my entire HVAC. He did an outstanding job and was very thorough. I would highly recommend On Time Experts.

Joey serviced my air conditioner today and conducted a thorough inspection of both the inner and outer units. He meticulously checked every detail of the system and quickly identified several faulty parts that required replacement. I was particularly impressed with the fair pricing he provided through the company, and his suggestions were both honest and insightful. I strongly recommend working with him; you wont be disappointed!

They are great to work with! CJ and his helper were extremely friendly and professional. He explained everything really well.

Great job Mr. Marco was excellent rep& he knew his job at 100%. Please give him Kudos for Great job he done. We would like request him for our next visit if possible.

Dominic was very helpful, polite, informative and did an excellent job on today's maintenance! He was able to get our system in the best shape possible and improve the performance!

Keelan and Holly are awesome! Cannot say enough how much I love OTE and their staff! I so appreciate their honesty, compassion and respectful treatment every single time they come out! Thank you so much!!

Angel and George showed up when they said they would and gave wonderful and thorough service. They even had to run to Home Depot but they made sure I had heat before they were done. They worked with us and got it fixed for now. We 100% be going with them for the replacement we will need befor next season!!

Dominic was super helpful and informative on our AC issue and solved the problem on the spot. Very thankful for his service!

Alex and Jose provided excellent service by explaining all repairs needed. Alex and Jose were very friendly and courteous during their visit. I would like to recommend them for any other services if needed in the future.

I have been using this company for years. They are a great company with wonderful staff. George, our technician today arrived promptly, he communicated services clearly, he was professional, his work was thorough, and he was kind.

My technician Dominic was awesome! 5 stars. Very friendly and explained everything about my system. He showed me photos of the issues with my system that I will take care of in the future. He also let me know about their plumbing services.

On time Experts showed on a Saturday to check my current system. Dominic did a good job identifying the problem. Turned out I needed a new system and he helped get it set up for installation the very next dayon a Sunday. Great job across the board by all involved.

George was extremely helpful running diagnostics on my furnace and explaining in detail all his findings, and he performed a thorough cleaning of parts too. Highly recommend.

George was great to deal with! He was very helpful and knowledgeable. Above all, his customer service stood out to me and it was an overall good experience.

Weve used On Time Experts a few times and have been pleased each time. Our heat went out in the middle of winter and they sent out George and Dennis immediately to fix it. They were polite, respectful and very quick! Thank you!!

The On Time Experts did a fantastic job on my project! Not only were they On Time but they were very professional and a great value for the money we spent. I would highly recommend them for your plumbing needs. We even signed up for there VIP Service to handle all our mechanical and plumbing future needs.

The On Time Experts AC repair is a great company. We called this morning and had technicians at our door within a few hours. George and Evan did an amazing job. They are friendly, professional, knowledgeable, and efficient. They diagnosed and resolved the issue in a timely manner. We will use this company again in the future.

Bernie was extremely professional and very knowledgeable. He showed me step-by-step the work he was doing and allowed me to see his level of detail and excellence in taking care of my units. He also explained the maintenance plan to me without being pushy. I ended up purchasing it because I think its a great deal and he did a nice job explaining it.

Gabriel came to my home and he did service on my emergency line and did an air-conditioning check up on both systems. He was on time courteous and prompt on my services. I totally recommend him. I enjoyed his expertise on when I asked questions.

This was my first experience with On Time Experts. I had seen multiple commercials on a local DFW station about an AC check up special. When my AC went out, I decided to give them a call. I was told that the diagnostic charge was $95. A bit later in the conversation the woman asked if I was interested in learning about the membership. No pressure - just the information. It turns out that the membership is a really good deal (more than pays for itself!!) The technicians, Joey and Chase, arrived on time, were very courteous and answered all my questions. This was a great experience. I am having to wait on a part - I might update this as the process continues. So far - so good. I'm posting a pic of all that is included in the membership.