Our goal is simple: to treat each and every customer like family
At Pelican Air Conditioning and Heating, LLC, we are a family-owned company dedicated to providing top-notch HVAC services to residential and commercial clients in Garland, Texas, and the surrounding areas. Our team of licensed and insured HVAC contractors is committed to delivering exceptional service, ensuring that your home or office remains comfortable and efficient.
Our Story
Our journey began with a simple mission: to provide reliable, affordable, and honest HVAC services to our community. We understand the importance of a comfortable living and working space, which is why we strive to offer personalized solutions tailored to each client's unique needs. Whether you need routine maintenance, repairs, or a brand-new HVAC system installation, our team of experts is always ready to help.
Our Services
We offer a comprehensive range of HVAC services, including:
- Residential HVAC services: From routine maintenance to emergency repairs, we've got you covered.
- Commercial HVAC services: Keep your business running smoothly with our reliable commercial HVAC solutions.
- Light commercial refrigeration services: We specialize in installing, maintaining, and repairing commercial refrigeration systems.
- Financing options: We offer flexible financing options to help you get the HVAC system you need.
Our Promise
At Pelican Air Conditioning and Heating, we promise to:
- Provide exceptional service with a smile
- Offer competitive pricing and flexible financing options
- Use only the highest-quality equipment and materials
- Ensure prompt and reliable service, 24 hours a day, 7 days a week
What Our Clients Say
Don't just take our word for it! Our clients rave about our exceptional service, professionalism, and value for money. Check out our testimonials to see what they have to say about us.
Customer Experiences with Pelican Air Conditioning & Heating
Excellent Service and Professionalism
The majority of customers have reported excellent service and professionalism from Pelican Air Conditioning & Heating. They praised the company's prompt response, courteous technicians, and efficient repair and maintenance services. Many customers appreciated the thoroughness and expertise of the technicians, particularly Alfred, who was mentioned multiple times for his exceptional service.
Quick Response and Reasonable Pricing
Several customers mentioned that Pelican Air Conditioning & Heating responded quickly to their calls, even during after-hours and emergency situations. They also appreciated the reasonable pricing and transparency of the company's estimates and billing.
Positive Comments on Technicians and Staff
Many customers praised the company's technicians, including Alfred, for their professionalism, expertise, and courteousness. They also appreciated the helpfulness and responsiveness of the staff, including Jennifer, the operations manager.
Negative Experiences
However, a few customers reported poor customer service experiences, including rudeness and unresponsiveness from certain staff members. One customer reported a negative experience with the company's warranty and responsibility claims.
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