Experience the Newcomb Difference: Comfort, Quality, and Integrity
At Newcomb and Company, we're proud to have been serving the Raleigh and Wilmington areas for over 65 years, providing top-quality heating, cooling, and plumbing services to our valued customers. Our commitment to honesty, integrity, and customer satisfaction has earned us a reputation as one of the most trusted names in the industry.
Our Mission
Our mission is to deliver the best possible service, unparalleled quality, constant professionalism, and outstanding performance. We operate under the principles of honesty, integrity, and complete dedication to our customers. Whether you need HVAC repair or replacement, plumbing services, or energy-efficient solutions, we're here to provide you with the comfort and peace of mind you deserve.
Our Services
We offer a wide range of services to meet the unique needs of our residential and commercial customers. From routine maintenance and repairs to energy-efficient upgrades and new installations, our team of experts is dedicated to providing you with the highest level of service and quality.
- Plumbing Services: Our experienced plumbers are available 24/7 for all your plumbing needs, from emergency repairs to routine maintenance and installations.
- HVAC Design and Installation: Our experts can design and install the perfect heating and cooling system for your home or business, ensuring maximum efficiency and comfort.
- HVAC Repair and Replacement: If your system is in need of repair or replacement, our team of experienced technicians is here to help, using only manufacturer-recommended parts and high-efficiency equipment.
- Energy Efficiency: We offer energy-efficient solutions to help you reduce your energy consumption and lower your utility bills.
- Financing Options: We offer flexible financing options through our partnership with Wells Fargo Bank, N.A. to help you get the services you need.
Our History
Since 1954, we've been committed to providing innovative, energy-efficient heating and air conditioning services to residential, commercial, and industrial property owners in Raleigh and Wilmington. Over the years, we've expanded our services to include expert plumbing solutions and have become a wholly owned subsidiary of EMCOR Group, Inc., a Fortune 500 leader in mechanical and electrical construction, industrial and energy infrastructure, and building services.
Exceptional Customer Service and Quality Workmanship
Positive Experiences
The majority of customers had an exceptional experience with Newcomb and Company, praising their technicians for their professionalism, knowledge, and dedication to resolving issues efficiently. Many reviewers appreciated the prompt response, courtesy, and thorough explanations provided by the technicians. The company's commitment to customer satisfaction, quality workmanship, and attention to detail were consistently highlighted.
Technicians' Expertise and Efficiency
Various reviewers praised specific technicians, such as Eugene, Jeff, Harrison, Walter, and Linwood, for their exceptional skills, patience, and courteousness. These technicians demonstrated expertise in diagnosing and resolving complex issues, providing detailed explanations, and ensuring customer satisfaction.
Rapid Response and Emergency Services
Several customers appreciated the company's prompt response to emergency situations, such as sewage backups, plumbing issues, and HVAC malfunctions. The rapid response and effective resolution of these crises earned high praise from customers.
Disappointment with Emergency Service
One customer, Polly M., expressed disappointment with the company's emergency service, citing poor communication and a lack of follow-through on promised callbacks.
