Your One Source for Total Landscaping Solutions
At Yellow Dot Heating & Air Conditioning, your comfort is our business. We have been offering reliable heating, air conditioning, plumbing, and electrical services to residents and business owners in Raleigh and throughout Wake County since 2002. Our experienced team is committed to providing efficient services at the highest quality, no matter the trouble you're faced with. Whether you need electrical work in Raleigh or HVAC repairs in Durham, NC, we've got your back. You can trust our team to provide expert solutions for your home's heating, air conditioning, plumbing, or electrical needs.
Our Services
We offer a wide range of services to ensure your home or business is comfortable, safe, and efficient. Our services include:
- Air Conditioning: AC Repair, AC Maintenance, AC Replacement & Installation, Minisplit Ductless Air Conditioners, and Air Conditioning FAQs
- Heating: Furnace Repair, Furnace Maintenance, Furnace Replacement, Furnace Installation, Heat Pump Repair, Heat Pump Maintenance, Heat Pump Installation, Heat Pump Replacement, and Heating FAQs
- Air Quality: Air Filtration, Duct Repair & Sealing, Dehumidifiers & Humidifiers, Fresh Air Ventilators
- Plumbing: Garbage Disposal Repair, Drain & Rooter Services, Drain Cleaning, Hydro Jetting, Sewer Lines, Rooter Services, Gas Line Installation, Burst Pipe Repair, Toilet Repair, Leak Detection, Water Filtration, Water Line Repair, Water Heater Repair, Water Heater Installation, Tankless Water Heaters, Whole Home Repiping
- Electrical: Whole Home Backup Generators, Ceiling Fan & Lighting Installation, EV Charger Installation, Switch & Outlet Installation, Whole Home Rewiring, Smart Thermostats, Smart Home FAQs, and Electrical FAQs
Our Promise
At Yellow Dot Heating & Air Conditioning, we guarantee that you'll be pleased with our work. We offer a 100% satisfaction guarantee on every single one of our jobs, no matter the size or scope. Our full-service HVAC team in Durham, NC is committed to your comfort; if you're not satisfied, we'll make it right.
Our Values
We believe in providing reliable, efficient, and high-quality services to our customers. We are proud to serve residents and business owners in Raleigh and throughout Wake County 24/7. Our team of technicians is dedicated to taking care of you and your family, and we strive to provide expert solutions for your home's heating, air conditioning, plumbing, or electrical needs.
Overview of Yellow Dot Reviews
Yellow Dot, a home services company, has received a mix of positive and negative reviews from its customers. The company offers various services, including HVAC, electrical, and plumbing.
Positive Reviews
Many customers have praised Yellow Dot's technicians for their professionalism, knowledge, and friendly demeanor. Some customers have mentioned specific technicians, such as Troy, Aaron, Adam, and Edgar, who went above and beyond to explain the issues and provide solutions. Others have appreciated the company's yearly subscription service, which includes regular maintenance and inspections.
Negative Reviews
On the other hand, several customers have expressed frustration with Yellow Dot's customer service, pricing, and reliability. Some have reported long wait times, missed appointments, and unkept promises. A few customers have also mentioned feeling taken advantage of, particularly in terms of pricing and diagnoses.
Common Themes
One common theme among the positive reviews is the importance of technician expertise and customer service. Many customers have praised Yellow Dot's technicians for their knowledge and friendliness. Another theme is the value of the company's yearly subscription service, which provides customers with peace of mind and regular maintenance.
Among the negative reviews, common themes include frustration with customer service, long wait times, and concerns about pricing and trust. Some customers have reported feeling misled or taken advantage of, which has led to a loss of trust in the company.
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