SERVPRO of Reno Southwest is a locally owned and operated business that specializes in the cleanup and restoration of residential and commercial properties after fire, smoke, or water damage. Our team of highly trained technicians is dedicated to providing exceptional customer service and ensuring that your property is restored to its pre-damaged state.
Our Services
We understand that property damage can be stressful and overwhelming, which is why we offer a range of services to help you navigate the restoration process. From water damage restoration to mold remediation, fire damage restoration, and commercial cleaning services, we have the expertise and resources to get your property back to normal quickly and efficiently.
Our services include:
- Water damage restoration
- Fire damage restoration
- Mold remediation
- Storm damage restoration
- Commercial cleaning services
- Air ducts and HVAC cleaning
- Biohazard cleaning
- Carpet and upholstery cleaning
- Ceilings, floors, and walls cleaning
- Certified: SERVPRO Cleaned
- Drapes and blinds cleaning
- Odor removal
- Sewage cleanup
- Trauma and crime scene cleanup
- Vandalism and graffiti removal
Our Commitment
At SERVPRO of Reno Southwest, we are committed to providing exceptional customer service and ensuring that your property is restored to its pre-damaged state. We understand that every minute counts when it comes to property damage, which is why we offer 24/7 emergency services and a fast response time.
Our Team
Our team of highly trained technicians is dedicated to providing exceptional customer service and ensuring that your property is restored to its pre-damaged state. We take pride in our work and are committed to building long-term relationships with our customers.
Community Involvement
We are proud to be a part of the Reno community and are committed to giving back to our community. We participate in local events and support local charities to help make a positive impact on our community.
Customer Service and Professionalism
The majority of reviewers praised the company's customer service, citing helpful and professional staff, including Mikey, Wayne, and Derek, who provided excellent service and went above and beyond to help with water damage and mold remediation.
Quality of Work
Reviewers were highly satisfied with the quality of work, mentioning that the company did a "wonderful job" and that the staff were "knowledgeable and professional". The company's prompt response, quick work, and attention to detail were particularly appreciated.
Integrity and Honesty
Some reviewers praised the company's integrity, mentioning that they "kept their word" and "honored their estimate", with no hidden charges or surprises.
Negative Experiences
However, two reviewers had negative experiences. One reviewer had a frightening encounter with a driver, citing unprofessionalism and a lack of integrity. Another reviewer was unhappy with the estimate they received, comparing it unfavorably to a competing company and expressing concerns about the company's business practices.
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