Business Details
20 Years
experience
Emergency
services
Trusted Damage Restoration Services in Reno, NV
SERVPRO of Reno Southwest has been dedicated to providing exceptional property damage restoration services since 2006. Our team specializes in addressing fire, water, mold, and storm damage for residential and commercial clients, combining advanced techniques with compassionate service. All staff undergo rigorous training at SERVPRO's corporate facility and maintain IICRC certification, ensuring expertise in every project. We leverage a nationwide network of franchises to handle losses of any scale while maintaining personalized attention to local needs.Our commitment to continuous improvement and community service drives us to exceed client expectations, treating every property as if it were our own. With 24/7 emergency availability, we prioritize rapid response to minimize disruption and restore properties to pre-loss condition efficiently.
Services
Water Damage
Fire Damage
Mold Mitigation
Storm Damage
Construction
Specialty Cleaning
General Cleaning
Biohazard Cleanup
Carpet Cleaning
Odor Removal
Details
- Year established: 2006
Highlights and features
- We provide 24/7 emergency response for urgent damage situations.
- Our staff maintains IICRC certification for industry-standard expertise.
- Nationwide franchise network handles losses of any scale effectively.
- Locally owned since 2006 with deep community service commitment.
- Customer-focused approach prioritizes clear communication and compassion.
Associations and certifications
- IICRC
What people say
24/7 emergency response
Professional courteous staff
Compassionate patient service
Quick property restoration
Excellent communication
Services
Water Damage
Our water damage restoration service addresses flooding, leaks, and moisture intrusion with rapid response and advanced drying equipment. Technicians extract standing water, dry structural components, and restore damaged materials to prevent mold growth. Available 24/7 for residential and commercial emergencies, we document all damage for insurance claims while prioritizing client safety and property preservation.
Fire Damage
Fire damage restoration includes smoke odor removal, soot cleaning, and structural repairs following fire incidents. Our team secures properties with board-up services, cleans contents, and rebuilds damaged areas using fire-resistant materials. We coordinate with insurance providers and offer emergency boarding to prevent further damage while restoring properties to safe, functional conditions.
Mold Mitigation
Professional mold remediation services identify moisture sources, contain contaminated areas, and remove mold-infested materials following industry safety standards. We use HEPA filtration to clean airborne spores and apply antimicrobial treatments to prevent regrowth. Our technicians document the entire process for insurance verification while ensuring indoor air quality meets health regulations.
Storm Damage
Storm damage services address roof leaks, wind damage, and water intrusion from severe weather events. We perform emergency tarping, debris removal, and structural drying to prevent secondary damage. Our team repairs exterior surfaces, replaces damaged roofing, and restores interiors while working directly with insurance adjusters to streamline claim processing.
Construction
Full-scale construction services handle rebuilding after major damage events, including framing, drywall, flooring, and finish work. Our contractors follow building codes and insurance requirements to restore properties to original or improved conditions. We manage timelines efficiently while maintaining communication with property owners throughout the reconstruction process.
People
Carolee Enwald
Owner
Carolee Enwald has led SERVPRO of Reno Southwest since 2006, building a reputation for reliable restoration services and community commitment. With a focus on customer care and technical excellence, she ensures the team maintains IICRC certifications while serving residential and commercial clients across Northern Nevada.
Questions
What types of damage do you handle?
We specialize in water, fire, mold, and storm damage restoration for residential and commercial properties, including emergency board-up and reconstruction services.
Are you available after hours?
Yes, we provide 24/7 emergency response for urgent damage situations to minimize property loss and safety risks.
Do you work with insurance companies?
We document all damage and repairs for insurance claims, working directly with adjusters to streamline the restoration process for policyholders.
How quickly can you respond?
Our team typically arrives within hours of initial contact to assess damage and begin mitigation procedures immediately.
Are your technicians certified?
All staff maintain IICRC certification for industry-standard practices in property damage restoration and mold remediation.
Do you offer commercial services?
Yes, we provide tailored restoration solutions for businesses including rapid response to minimize operational downtime after damage events.
