Complete Satisfaction, Every Time, Always!
At Cool Change Heating and Air Conditioning, we're committed to providing top-notch heating and air conditioning repair services to residents in Raleigh, Cary, Wake Forest, and the surrounding areas. With over 25 years of experience in the HVAC industry, we've built a reputation for being fast, trustworthy, and reliable. Our team of certified technicians is dedicated to delivering exceptional service and ensuring your complete satisfaction.
Our Mission
Our mission is to provide honest, reliable, and efficient heating and air conditioning repair services to our customers. We understand that a broken HVAC system can be frustrating and costly, which is why we strive to respond quickly, work efficiently, and stand behind our work 100%. Our goal is to build long-term relationships with our customers, and we achieve this by providing personalized service, being honest about our work, and standing behind our repairs.
Our Services
We offer a comprehensive range of heating and air conditioning repair services, including:
- Emergency AC repair and heating repair
- Routine maintenance and tune-ups
- HVAC system installation and replacement
- Repair and maintenance of all makes and models of air conditioning and heating systems
Our technicians are trained to diagnose and fix any problems with your HVAC system, check and adjust freon levels, and perform annual maintenance to keep your system running efficiently.
What Sets Us Apart
What sets us apart from other HVAC companies is our commitment to honesty, quality workmanship, and customer satisfaction. We don't just fix the problem; we also take the time to educate our customers on how to maintain their HVAC system and prevent future breakdowns. Our 5-star Google ratings and A+ rating with the Raleigh Better Business Bureau are a testament to our reputation for excellence.
Our Promise
Our promise to you is simple: we will deliver complete satisfaction, respond quickly, work efficiently, and stand behind our work 100%. Whether you need emergency AC repair, routine maintenance, or a new HVAC system installation, you can count on us to get the job done right the first time around.
Overview
The reviews for Cool Change Heating & Air are overwhelmingly positive, with customers praising the company's professionalism, expertise, and customer service.
Professionalism and Expertise
Many reviewers praised the technicians' professionalism and expertise, stating that they were knowledgeable, courteous, and efficient. Several reviewers mentioned that the technicians took the time to explain the work being done and answered all their questions.
Customer Service
The customer service at Cool Change Heating & Air was widely praised, with reviewers mentioning the prompt responses to their inquiries, the scheduling process, and the office staff's helpfulness.
Competitive Pricing
Several reviewers mentioned that the company's pricing was competitive and reasonable, especially compared to other HVAC companies.
Positive Experiences
Many reviewers shared their positive experiences with Cool Change Heating & Air, mentioning that the company went above and beyond to meet their needs. Some reviewers even mentioned that they had become lifelong customers.
Negative Review
Only one reviewer had a negative experience, citing that the company had overcharged them for a repair and did not properly configure their system.
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