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At Master Plumbers, we're dedicated to providing top-notch plumbing services to residents and businesses in Greensboro, Winston Salem, High Point, Burlington, Oak Ridge, Summerfield, and Stokesdale areas of North Carolina. Our team of licensed, insured, and bonded professionals is committed to delivering exceptional workmanship, prompt response times, and unbeatable customer service.

Our Services

We offer a wide range of residential and commercial plumbing services, including emergency plumbing, faucet and toilet replacement, water heaters, drains and sewer blockages, water filtration systems, frozen water pipes, and well pumps. Our experts are equipped to handle any plumbing issue, from minor repairs to complex installations. Whether you're dealing with a burst pipe, clogged drain, or malfunctioning water heater, we're just a phone call away.

Our Mission

At Master Plumbers, our mission is to provide high-quality, professional plumbing services that exceed our customers' expectations. We strive to deliver prompt, reliable, and affordable solutions that meet the unique needs of each customer. Our goal is to build long-term relationships with our customers, and we're committed to earning their trust and loyalty through our exceptional work and outstanding customer service.

Our Commitment to Excellence

At Master Plumbers, we're committed to delivering exceptional results that exceed our customers' expectations. We're dedicated to staying at the forefront of industry developments, and our technicians undergo rigorous training to ensure they're equipped to handle the latest technologies and techniques. We're proud of our "SUPER" Guarantees, which include a safety guarantee, upfront pricing guarantee, price match guarantee, excellence 100% satisfaction guarantee, and reliable in a jiffy guarantee.

Why Choose Master Plumbers?

With Master Plumbers, you can expect:

  • Prompt response times, with same-day service available
  • Unbeatable customer service and attention to detail
  • Licensed, insured, and bonded professionals with extensive training and expertise
  • State-of-the-art equipment and technology
  • Upfront, transparent pricing with no hidden fees
  • A commitment to delivering exceptional results and exceeding customer expectations
Reviews
Positive: Master Plumbers Heating & Cooling received overwhelmingly positive reviews for their professional, courteous, and expert service.
Negative: Some reviewers had negative experiences, citing misleading pricing and overcharging.

Overall Experience

The majority of customers had a positive experience with Master Plumbers Heating & Cooling, praising the professionalism, kindness, and expertise of the technicians. Many reviewers appreciated the detailed explanations and options provided by the technicians, making them feel informed and in control of the repair process.

Positive Aspects

  • Professional and courteous technicians
  • Thorough explanations and multiple options provided
  • Quick response times and efficient service
  • High-quality workmanship and attention to detail
  • Compassionate and understanding technicians

Negative Experiences

  • One reviewer felt scammed by the company, citing misleading pricing and unnecessary product pushes
  • Another reviewer felt grossly overcharged for a well pump replacement, with unclear pricing and unhelpful customer service

Technician Performance

Many technicians were praised by name, including Terry, Jake, Bailey, Brandon, Rey, and Joel, for their exceptional service, professionalism, and expertise.

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