Trust Us to Fix Your Plumbing and Gas Problems Right the First Time!
At Edwards & Mills, Inc., we pride ourselves on being the go-to experts for all your plumbing and gas needs in Greensboro, High Point, and the surrounding areas. With almost 70 years of experience, our team of skilled plumbers has the knowledge and expertise to tackle any plumbing or gas problem that comes our way.
Our Services
We offer a wide range of plumbing services, including emergency plumbing services, plumbing installation, plumbing pipe and tubing installation, plumbing repair/replacement parts, winterization for plumbing systems, drain and sewer service, water heater repair and replacement, well pumps, de-winterization, yard hydrants, septic tank cleaning and removal, faucets, kitchen sink installation, garbage disposal installation, water lines, and outside water faucet repair.
In addition to our comprehensive plumbing services, we are also authorized dealers for RH Peterson Co. and Rinnai, providing high-quality products and ongoing service for gas logs, tankless water heaters, and other exceptional plumbing and gas products. Our team is specially trained on the installation and repair of these products, and we offer all manufacturer support and warranty terms.
Gas Services
Our gas services include gas log sales and installation, gas appliance installation, gas fireplaces, natural gas-powered generators, gas lights, gas fire pits, gas grills, and gas inspections. Whether you need assistance with a gas leak, a new installation, or simply routine maintenance, our team is here to help.
Miscellaneous Services
We also offer miscellaneous services such as shower safety bar installation and neighborhood repiping. In fact, we specialize in polybutylene (PB) pipe replacements, which were commonly used in homes built between 1978 and 1995. Our team is experienced in identifying and replacing these problematic pipes to prevent costly water damage to your property.
Emergency Services
At Edwards & Mills, Inc., we understand that plumbing and gas emergencies can occur at any time, which is why we offer 24/7 emergency services to our customers. Whether you're dealing with a burst pipe, a gas leak, or another urgent issue, our team is here to help. We'll send a skilled plumber to your location as soon as possible to diagnose and fix the problem, ensuring your safety and minimizing damage to your property.
Positive Experiences
Several customers had positive experiences with Edwards & Mills. They praised the company's prompt service, professional technicians, and reasonable pricing. Some customers appreciated the transparency of the pricing and the detailed explanation of the work to be done. A few customers mentioned that the company's technicians were knowledgeable, efficient, and left their homes clean and tidy after completing the work.
Negative Experiences
On the other hand, some customers had negative experiences with Edwards & Mills. Some customers felt that the company's prices were too high, and they were charged for unnecessary work. A few customers experienced poor customer service, including rudeness and unprofessional behavior from the company's representatives. Some customers also felt that the company's technicians were not knowledgeable or experienced enough to diagnose and fix their plumbing issues correctly.
Pricing Concerns
One of the major concerns raised by customers was the company's pricing. Several customers felt that the prices were too high, and they were charged for unnecessary work. Some customers compared prices with other companies and found that Edwards & Mills was more expensive.
Customer Service Issues
Some customers had issues with the company's customer service. A few customers experienced rudeness and unprofessional behavior from the company's representatives, which led to a negative experience.
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