The SAFE and DRY way to clean carpets, rugs, and upholstery!
At Safe-Dry Carpet Cleaning, we're a neighborhood, family-run organization dedicated to providing top-notch carpet, rug, and upholstery cleaning services to the Knoxville, Tennessee area. Our mission is to deliver exceptional service, exceeding our clients' expectations while treating them like family. We believe in building long-term relationships with our customers, which is why we guarantee 100% satisfaction with our services.
Our History
With over three decades of experience, we've established ourselves as the go-to carpet cleaning company in Knoxville. Our customer-oriented approach sets us apart from our competitors, and we take pride in our ability to restore your carpeted and upholstered surfaces to their original beauty. We've served the community with dedication, passion, and a commitment to excellence.
Our Services
Our team of qualified technicians is equipped to handle all your carpet servicing requirements. We offer a range of services, including:
- Carpet Cleaning: Our hypoallergenic carpet treatments are safe for your pets, children, and the environment. We use a carbonated, low-moisture cleaning solution that dries quickly, allowing you to enjoy your home sooner.
- Area Rug Cleaning: Our specialized cleaning solutions and equipment are designed to gently remove dirt and stains from your area rugs, leaving them looking like new.
- Upholstery Cleaning: Our deep cleaning services are designed to remove dirt, stains, and odors from your upholstered furniture, leaving it fresh and clean.
- Pet Stain and Odor Removal: We understand the challenges of pet ownership, which is why we offer specialized pet stain and odor removal services to eliminate those tough stains and odors.
- Allergy Treatment: Our allergy treatment services are designed to remove allergens and bacteria from your carpets, rugs, and upholstery, creating a healthier living environment for you and your family.
Our Promise
At Safe-Dry Carpet Cleaning, we're committed to providing exceptional service, exceeding our clients' expectations, and guaranteeing 100% satisfaction. If you're not satisfied with our service within 14 days of service, we'll come back to your home to ensure our work meets your expectations. Guaranteed!
Overall Experience
The majority of customers had a positive experience with Safe-Dry, with many praising the professionalism, punctuality, and quality of work performed by the technicians.
Pricing Concerns
Some customers expressed dissatisfaction with the pricing, citing discrepancies between the quoted price and the final cost. A few customers felt that the pricing was not transparent, and that additional fees were added without their knowledge.
Technician Performance
The technicians were praised for their professionalism, kindness, and attention to detail. Many customers mentioned specific technicians who went above and beyond to ensure their satisfaction.
Quality of Work
The quality of work was generally praised, with many customers reporting that their carpets looked and smelled great after the cleaning. Some customers mentioned that the technicians took the time to explain the cleaning process and offered additional services to meet their specific needs.
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