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At Pioneer Home Comfort, we're committed to providing top-notch HVAC services to homeowners and businesses in Portland, Oregon. With over 40 years of experience, our team of experts is dedicated to delivering exceptional service, quality products, and unparalleled customer satisfaction. As a locally owned and operated company, we take pride in our reputation for reliability, integrity, and professionalism.
Our Story
Pioneer Home Comfort, formerly known as Pioneer Gas Furnace, has been serving the Portland community since 1977. We've built a reputation for exceptional service, quality products, and unparalleled customer satisfaction. Our team of experts is dedicated to providing top-notch HVAC services, including installation, repair, and maintenance of heating, cooling, and air filtration systems.
Our Services
At Pioneer Home Comfort, we understand the importance of a comfortable and healthy indoor environment. That's why we offer a wide range of HVAC services, including:
- High-efficiency gas furnace installation and repair
- Home cooling and air conditioning services
- Air filtration systems, including electronic and media filtration systems
- Tankless hot water systems and thermostats
- Commercial HVAC services for residential and light industrial buildings
Our Promise
At Pioneer Home Comfort, we're committed to providing exceptional service, quality products, and unparalleled customer satisfaction. We proudly stand behind our work, offering a 10-year guarantee on every aspect of your home comfort system. Our team of experts is dedicated to delivering timely, professional, and accurate service, ensuring that you and your family can enjoy optimal comfort and peace of mind.
What Sets Us Apart
At Pioneer Home Comfort, we're dedicated to providing our customers with exceptional service, quality products, and unparalleled customer satisfaction. Here are just a few reasons why we stand out from the rest:
- 40 years of experience serving the Portland community
- 10-year guarantee on every aspect of your home comfort system
- Local, family-owned, and operated business
- Factory-authorized service representative for Carrier and other leading brands
- Unparalleled customer satisfaction and workmanship guarantee
Excellent Service and Professionalism
The vast majority of reviewers praised Pioneer Gas Furnace for their excellent service, professionalism, and knowledgeable technicians. Many reviewers appreciated the company's prompt response, friendly and courteous staff, and ability to diagnose and fix furnace and AC issues efficiently.
Positive Experiences
Reviewers praised the company's ability to provide timely and effective solutions, often going above and beyond to ensure customer satisfaction. Many reviewers appreciated the company's fair prices, competitive bids, and willingness to work with customers to find affordable solutions.
Technician Praise
Several reviewers specifically praised individual technicians, such as Mike and Kasin, for their expertise, courtesy, and professionalism.
Negative Experiences
A few reviewers expressed dissatisfaction with the company's service, citing issues with communication, responsiveness, and a perceived lack of professionalism.
Negative Comments
Some reviewers experienced delays, unresponsive staff, and a lack of follow-through on commitments. One reviewer was unhappy with the installation process, citing damage to their property and a lack of attention to detail.
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