TRUSTED PROFESSIONALS FOR GENERATIONS!
At Petersen Plumbing, we're a locally-owned, 4th-generation family business that has been serving Eugene and Springfield, Oregon, and the surrounding areas since 1946. We specialize in plumbing repairs and remodels, water heaters, sewers and drains, as well as water services. Our team of highly experienced and motivated employees is dedicated to helping you with all of your plumbing needs.
Our Services
We're proud to offer a wide range of plumbing services, including plumbing repairs and remodels, water heaters, sewers and drains, and water services. Our team of experts has the knowledge, skills, and experience to handle any plumbing issue, from leaky faucets to clogged drains, and from water heater installations to sewer line repairs. We're committed to providing you with the highest level of service, and we're dedicated to doing it all with a smile.
Our Story
Petersen Plumbing was founded by Austin Petersen in 1946, and since then, we've been serving the Eugene and Springfield areas with pride. Over the years, we've grown and expanded our services, but our commitment to excellence and customer satisfaction has remained unwavering. Today, we're a 4th-generation family business, with a team of over 25 highly experienced and motivated employees. We're proud to be a part of this community, and we're dedicated to continuing our tradition of excellence for generations to come.
Our Values
At Petersen Plumbing, we're committed to providing you with the highest level of service, and we're dedicated to doing it all with a smile. We believe in the importance of honesty, integrity, and professionalism, and we strive to uphold these values in every interaction. We're proud to be a locally-owned, family business, and we're committed to being your trusted plumbing experts for generations to come.
Positive Feedback
The majority of customers praised Petersen Plumbing for their efficient, professional, and friendly service. Many reviewers appreciated the quick response and timely completion of their plumbing issues. Some reviewers specifically mentioned the names of the plumbers who provided excellent service, such as Santi, Karen, Tyler, Greg, Jesse, and others. Customers were impressed with the company's ability to fix their plumbing problems quickly and at a fair price.
Negative Feedback
A few customers had negative experiences with Petersen Plumbing. One reviewer was overcharged for a water heater installation and had a sensor problem that the company failed to fix. Another reviewer had a leaky dishwasher connection that the company refused to take responsibility for, resulting in significant damage and cost. Another reviewer had a bad experience with the company's communication and billing practices.
Common Themes
- Efficient and professional service
- Friendly and knowledgeable plumbers
- Fair pricing
- Quick response and timely completion of work
- Poor communication and billing practices
- Issues with taking responsibility for mistakes
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