Where Quality Is The Foundation For Our Reputation!
At Carpet Factory Outlet, we take great pride in being a family-owned and operated business with over 40 years of experience in the flooring industry. Our commitment to providing exceptional service and quality products has earned us a reputation as Buffalo and Western New York's premier flooring and carpet store. We are dedicated to offering unparalleled customer service, expert advice, and unparalleled selection of flooring products at the lowest possible prices.
Our Services
At Carpet Factory Outlet, we understand that every customer's needs are unique. That's why we offer an extensive range of flooring products and services designed to meet the diverse needs of our customers. Whether you're a homeowner looking to revamp your living space or a business owner seeking to create a welcoming atmosphere for your customers, we have the perfect solution for you.
Carpet and Flooring Products
Our showroom features a vast selection of carpet, laminate, vinyl, tile, and hardwood flooring products from top manufacturers. We have over 500,000 square feet of carpet in-stock, as well as 75,000 square feet of laminate, vinyl, tile, and hardwood flooring in-stock. Our inventory is constantly updated to ensure that you have access to the latest products and styles.
Expert Installation Services
At Carpet Factory Outlet, we understand the importance of a professional installation. That's why we offer installation services for our customers. Our installation experts will ensure that your new floor is expertly installed, whether you're replacing an old floor or installing a new one. We take pride in our work and guarantee a job well-done.
Financing Options
We also offer financing options for qualified buyers, making it easier for you to get the flooring you need. Our financing options are designed to provide flexibility and affordability, ensuring that you can achieve your flooring goals.
Additional Benefits
We also offer a range of additional benefits, including free in-home estimates, professional installation, and convenient locations to serve you. Our knowledgeable and trained sales staff is always available to assist you in making the right choices for your flooring needs.
Overall Satisfaction
The majority of reviewers are extremely satisfied with their experience at Carpet Factory Outlet, praising the helpful and knowledgeable staff, efficient installation process, and high-quality products.
Staff
The sales team, including Brent, Bruce, Eric, Jordan, and others, are consistently praised for their expertise, friendliness, and willingness to help customers find the perfect carpet or flooring. Many reviewers mention that the staff went above and beyond to ensure a smooth and satisfactory experience.
Installation
The installation process is often mentioned as being quick, efficient, and professional. Many reviewers praise the installation team for their courtesy, attention to detail, and high-quality workmanship.
Product Quality
Reviewers are consistently impressed with the quality of the carpet and flooring products offered by Carpet Factory Outlet. Many mention that the products exceeded their expectations and that they are extremely happy with their purchases.
Negative Experiences
A few reviewers experienced issues with their installations, including poor workmanship, incorrect measurements, and damage to their property. However, these negative experiences are significantly outnumbered by the overwhelmingly positive reviews.
