Custom Carpet Centers

Custom Carpet Centers, a leading floorcovering dealer in Western New York, has been in the business of providing quality flooring solutions for over 50 years. The company's journey began in 1965, in Orchard Park, NY, when Joseph McDonnell started the business with no showroom, carrying samples in the back of his station wagon. The garage at his home served as the first warehouse/storage facility. Initially supplying to new home builders, the first satellite retail location was opened in 1974, expanding to eight full-service locations in Western New York since then.

Today, Custom Carpet Centers is proud to be known as the #1 Floorcovering dealer in Western New York, offering a range of today's best quality flooring products. Our commitment to excellence and customer satisfaction has made us the benchmark for quality carpets and area rugs for generations. We stock only the finest products by brands you trust, such as Tuftex, Dixie Home/Masland & Karastan.

Custom Carpet Center: Soft Surface Flooring

Custom Carpet Center is renowned for its extensive selection of high-quality soft surface flooring options, such as carpets and area rugs. Our carpets come in various textures, patterns, and colors to complement any home decor. We offer the latest trends and designs in area rugs, from traditional to contemporary, ensuring there's a perfect fit for every room. Our soft surface flooring options are designed for durability and comfort, ensuring they'll last for years.

Custom Carpet Center: Hard Surface Flooring

In addition to our soft surface options, Custom Carpet Center specializes in all types of hard surface flooring materials and styles. We offer a vast selection of engineered and solid hardwoods for those seeking a timeless look to elevate their home. Our exotic and domestic hardwoods are sourced from top brands, including Mohawk and Armstrong. If durability and versatility are what you're looking for, we have you covered with our extensive collection of laminate flooring. Our luxury vinyl tile and plank options feature the latest advancements in waterproof flooring, providing an authentic look and feel of classic hardwood.

Customer-Focused Services

Custom Carpet Centers is dedicated to providing exceptional customer service and comprehensive solutions to even the most complex of flooring issues. Our goal is to provide Western New York residents with the finest flooring solution to fit any taste and all needs.

We invite you to schedule an in-store appointment with one of our qualified flooring specialists, which saves time and money. Or explore our flooring options from the comfort of your home with our Shop at Home program. We also offer financing, installation services, and a measurement tool, ensuring a seamless and hassle-free flooring experience from start to finish.

Custom Carpet Centers: The Callahan Promise

At Custom Carpet Centers, we stand behind our work with the Callahan Promise. Our commitment to installing your floors by the pros ensures a job well done every time. We have a proven track record of serving the commercial and builder community and providing flooring solutions that exceed expectations.