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At Penning Plumbing, Heating, Cooling & Electric, we're proud to be a third-generation family-owned business serving Western Michigan with a wide range of plumbing, HVAC, and electrical services. Our commitment to integrity, honesty, and exceptional customer service has earned us a reputation as one of the most trusted providers in the region.

Our Story

With over 100 years of experience, we've built a loyal customer base by providing top-quality solutions to homeowners in Grand Rapids, Kentwood, Wyoming, and surrounding areas. Our team of highly skilled technicians is dedicated to ensuring that you and your family are safe and comfortable in your home. From leaky pipes and plumbing fixture installation to HVAC maintenance and electrical re-wirings, we're the one-stop shop for all your home service needs.

Our Services

We offer a comprehensive range of services, including:

  • Plumbing: emergency service, maintenance, and repair, drain cleaning, hot water heaters, toilets and fixtures, gas plumbing, leak detection and repair, slab leaks, piping and repiping, frozen pipes, sewer inspection and repair, plumbing inspections, water filtration and softening, and sump pumps
  • HVAC: furnace repair, furnace installation and replacement, furnace maintenance, AC repair, AC installation and replacement, AC maintenance, and indoor air quality
  • Electric: electrical panel upgrades, lighting installation, outlets and switches, wiring, and electrical inspections

Our Commitment

At Penning Plumbing, Heating, Cooling & Electric, we're committed to providing you with exceptional customer service, upfront pricing, and top-quality workmanship. We're licensed, bonded, and insured, and we guarantee 100% satisfaction on all our services. Our team is dedicated to providing comfort and safety for your home, and we're available 24/7 for emergency services.

Why Choose Us

  • Family-owned business with over 100 years of experience
  • Highly skilled technicians with top-quality equipment
  • Upfront pricing with no bait and switch
  • 100% satisfaction guarantee
  • 24/7 emergency services available
  • Licensed, bonded, and insured for your protection
Reviews
Positive: Reviewers praised Penning's excellent service, professionalism, and prompt responses to emergency situations.
Negative: Reviewers were unhappy with Penning's pricing, lack of transparency, and poor customer service.

Excellent Service and Professionalism

Many reviewers praised Penning's excellent service, professionalism, and prompt responses to their emergency situations. The technicians were knowledgeable, friendly, and kept customers informed throughout the process. The company's ability to fix issues quickly and efficiently was also appreciated.

Quality Work and Recommendations

Reviewers were satisfied with the quality of work performed by Penning, including water heater installations, plumbing repairs, and boiler repairs. Technicians were knowledgeable and provided helpful recommendations for future maintenance.

Issues with Pricing and Communication

Some reviewers felt that Penning's pricing was too high, and they were unhappy with the lack of transparency in their billing practices. A few reviewers reported being quoted high prices for repairs, and some felt forced into buying more expensive services than needed.

Negative Experiences

A few reviewers reported negative experiences with Penning, including feeling manipulated or taken advantage of, receiving poor customer service, and being overcharged for repairs.

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