When Disaster Strikes, We're There to Help You Rebuild
Our Story
At Frye Fence Company, we take pride in being the leader in fence repairs and installations since 1995. Our commitment to providing our customers with the highest quality fence service and fence products at affordable rates is what makes us the best fence company in Raleigh and the obvious choice to meet your needs. We ensure the complete satisfaction of every customer, while offering knowledgeable and friendly fence sales, service, and repair at competitive rates. Our experienced team, led by James Frye, president and owner, has been working in the fencing industry for over 20 years, and our office manager, Jennifer Kaplan, has been involved in the industry since 1999.
Our Services
We offer a wide range of fence services, including design and installation of wood, vinyl, aluminum, chain link, privacy, and security fences, as well as gate operating products and materials for customers who wish to build their own fence. Our team of experts can work with you to design and install a fence that meets your specific needs and budget. We also offer repair services for existing fences and provide fencing supplies and materials for DIY enthusiasts.
Our Commitment
Our commitment to providing our customers with the highest quality fence service and fence products at affordable rates is what sets us apart from other fence companies. We take pride in our work and strive to exceed our customers' expectations. We are dedicated to providing knowledgeable and friendly fence sales, service, and repair at competitive rates, ensuring that our customers receive the best possible service.
Our Mission
At Frye Fence Company, our mission is to assist our customers with installing new fencing on their property, provide fencing repairs, and supply the fencing materials for the do-it-yourselfers. We strive to provide our customers with the best possible service, ensuring their complete satisfaction.
Poor Communication and Service Issues
Several reviewers experienced poor communication and service issues with Frye Fence Company. Reviewers reported that the company failed to follow up with quotes, failed to respond to calls and emails, and did not show up for scheduled appointments. One reviewer even mentioned that the company went silent after receiving payment.
Damages and Incorrect Installations
Some reviewers reported damages to their property, including damage to internet connections and irrigation systems. Others reported receiving incorrect fence installations, with one reviewer stating that the company installed a fence that did not match the quote.
Unprofessionalism and Lack of Accountability
Several reviewers described the company's behavior as unprofessional and lacking accountability. One reviewer stated that the company's owner became rude and defensive when confronted about issues, while another reviewer described the company's communication style as " ZERO communication".
Positive Experiences
On the other hand, a few reviewers reported positive experiences with Frye Fence Company, praising the company's professionalism, competitive pricing, and high-quality workmanship.
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