Business Details
Your Trusted Source for Pools, Hot Tubs & Swim Spas in Greensboro
Paradise Pools & Spas has been transforming North Carolina backyards for nearly two decades. Our family-friendly team of specialists brings extensive expertise in hot tubs, swim spas, and swimming pools, serving Greensboro, Dunn, and Mooresville. We pride ourselves on offering industry-leading brands, free in-store water testing, and professional delivery and installation services. Backed by an A+ BBB accreditation and a 5-star reputation, we prioritize customer satisfaction through transparent guidance and post-sale support.Our commitment to quality extends to a wide range of water care products and accessories, ensuring your aquatic leisure investment remains enjoyable for years. With showroom locations strategically placed across North Carolina, we combine local service excellence with cutting-edge technology to create personalized backyard paradises tailored to individual lifestyles.
Services
Pool Sales
Hot Tub Installation
Swim Spa Sales
Water Testing
Spa Maintenance
Pool Chemicals
Hot Tub Delivery
Accessories
Service Solutions
Free Consultation
Highlights and features
- We offer 20 years of specialized pool and spa expertise
- Our team provides free in-store water testing services
- We guarantee professional hot tub delivery and installation
- We maintain an A+ BBB accreditation for customer trust
- We carry industry-leading brands with innovative features
Associations and certifications
- Better Business Bureau (BBB)
What people say
Wonderful to work with
Great price
Extremely professional
Helpful staff
Quick setup
Services
Hot Tub Sales
We offer a comprehensive selection of premium hot tubs from industry-leading brands like Escape Spas and Platinum Spas. Our inventory includes models ranging from compact 2-person units to large 8-person spas with advanced hydrotherapy features. Each purchase includes expert consultation to help customers choose the perfect configuration based on seating capacity, jet systems, and backyard dimensions.
Swim Spa Installation
Our swim spa solutions combine fitness and relaxation through innovative designs from Cal Spas. We provide professional installation services for models featuring resistance swim systems, therapeutic jet configurations, and energy-efficient technology. Our technicians ensure proper site preparation, electrical compliance, and water balancing for optimal performance.
Pool Maintenance
We deliver comprehensive pool maintenance programs covering water chemistry, equipment inspection, and seasonal preparation. Our certified technicians perform regular cleaning, filter maintenance, and system diagnostics to preserve pool longevity. We also offer emergency service for urgent repairs and equipment failures.
Water Testing
Our free in-store water testing service provides precise chemical analysis using state-of-the-art equipment. We help customers maintain proper pH levels, sanitizer concentrations, and mineral balance to ensure safe swimming conditions. The service includes personalized recommendations for chemical adjustments and water treatment products.
Spa Accessories
We supply essential spa accessories including thermal covers, water care chemicals, and maintenance tools. Our product range features OEM replacement parts, energy-saving insulation solutions, and premium water purification systems. We also offer specialized cleaning kits and safety equipment for residential spa owners.
People
Ray Kopp
Owner
With over 25 years in the pool and spa industry, Ray Kopp founded Paradise Pools & Spas after extensive experience as a service technician and manager. He brings technical expertise from factory training with major manufacturers and a proven track record of customer satisfaction excellence.
Wayne Curran
Co-Owner
Wayne Curran contributes 15 years of retail management experience in the pool industry, including leadership roles in high-volume stores. He specializes in sales strategy and customer education, having previously managed operations that achieved $5.5 million annual revenue in the Atlanta market.
Questions
How often should I service my hot tub?
We recommend professional servicing every 3-4 months, combined with weekly water testing and filter cleaning every two weeks for optimal performance.
What hot tub size is best for families?
For family use, we suggest 5-7 seat models like our Crossover Collection or Platinum Spas series, which accommodate multiple users comfortably.
Do you offer installation guarantees?
Yes, all our installations include a 30-day workmanship warranty and manufacturer-backed equipment coverage.
Can swim spas be used for exercise?
Absolutely - our Cal Spas models feature adjustable resistance systems ideal for aquatic fitness training and physical therapy.
What chemicals are essential for pool maintenance?
We recommend maintaining proper chlorine, pH, alkalinity, and calcium hardness levels using our professional-grade chemical line.
Do you price match competitors?
Yes, we'll match or beat any written quote from competitors for identical products during our current promotional periods.
