Business Details
Emergency
services
Expert Appliance & HVAC Repair Services in San Jose
At ARM Repair, we have dedicated ourselves to providing exceptional appliance and HVAC repair services for homes and small businesses since 1987. With over 36 years of hands-on experience, our team combines technical expertise with a customer-first approach to ensure every repair is completed efficiently and correctly the first time. We specialize in servicing a wide range of appliances, including refrigerators, washers, dryers, dishwashers, ovens, and water heaters, while also offering HVAC maintenance and plumbing solutions tailored to residential and commercial needs. Our commitment to transparency, competitive pricing, and personalized service has earned us a trusted reputation across the South Bay area. We prioritize clear communication, offering honest assessments and practical advice to help clients make informed decisions about repairs versus replacements. From emergency service calls to scheduled maintenance agreements, our goal is to deliver reliable, long-lasting solutions that meet the unique demands of each customer.Our technicians, including owner Richard and senior technician Randy, bring decades of combined experience and a dedication to excellence, ensuring every interaction reflects our core values of integrity and professionalism. Serving communities like San Jose, Santa Clara, and Scotts Valley, we remain available for urgent needs through our 24-hour emergency line. Positive feedback from satisfied clients consistently highlights our prompt response times, technical proficiency, and the added value of maintenance tips provided during service visits. As a locally owned business, we take pride in building lasting relationships with our clients by consistently exceeding expectations in service quality and customer care.
Services
Refrigerator Repair
Washer/Dryer Repair
HVAC Maintenance
Dishwasher Repair
Water Heater Repair
Oven Range Repair
Plumbing Services
Maintenance Agreements
Highlights and features
- We offer 36+ years of hands-on experience in appliance and HVAC repair.
- Our team provides 24/7 emergency service for urgent appliance failures.
- We serve 10+ cities across the South Bay area with local expertise.
- Our technicians deliver honest assessments to avoid unnecessary repairs.
- We combine competitive pricing with transparent communication for every job.
What people say
Prompt service
Knowledgeable technicians
Honest assessments
Competitive pricing
Reliable repairs
Services
Refrigerator Repair
Our refrigerator repair service addresses cooling failures, compressor issues, and ice maker malfunctions with precision. Technicians diagnose problems efficiently, replace faulty components, and ensure optimal performance. Clients appreciate our transparent cost estimates and same-day service availability for urgent refrigeration needs.
Washer/Dryer Repair
We specialize in fixing washer and dryer issues including drainage problems, spin cycle failures, and gas valve replacements. Our team carries common parts for immediate repairs and provides maintenance tips to extend appliance lifespan, ensuring minimal downtime for households.
HVAC Maintenance
Our HVAC services include furnace diagnostics, thermostat adjustments, and seasonal maintenance. With emergency availability, we restore heating systems promptly, as demonstrated by same-day repairs for critical failures during holidays.
Dishwasher Repair
From leak detection to control panel malfunctions, we resolve dishwasher issues while educating clients on proper usage and maintenance. Technicians assess cost-effectiveness of repairs versus replacements, prioritizing client budget considerations.
Maintenance Agreements
We offer customized maintenance agreements to prevent breakdowns through regular inspections. These plans cover diagnostic checks, cleaning, and minor adjustments for multiple appliances, providing peace of mind and long-term cost savings for proactive clients.
People
Richard
Owner
With over 36 years in appliance repair, Richard combines technical expertise with customer-focused service. He personally handles complex diagnostics and emergency calls, known for his transparency in cost estimates and commitment to resolving issues efficiently.
Randy
Senior Technician
Randy brings extensive hands-on experience in appliance diagnostics and repairs. Clients highlight his promptness, thorough explanations of issues, and proactive maintenance advice during service visits, consistently delivering reliable solutions for urgent repair needs.
Questions
What areas do you service?
We serve San Jose, Santa Clara, Campbell, Los Gatos, Saratoga, Sunnyvale, Scotts Valley, Santa Cruz, Aptos, and surrounding South Bay communities.
Do you offer emergency repair services?
Yes, we provide 24-hour emergency service for critical appliance failures with technicians available for same-day appointments.
How do you handle repair cost estimates?
We provide transparent cost estimates upfront, explaining necessary repairs and offering honest advice on whether replacement might be more cost-effective.
Can you repair older appliances?
Yes, we service appliances from the 1970s and newer, including older models like Maytag and Kenmore, with expertise in sourcing compatible replacement parts.
Do you offer maintenance plans?
We provide customized maintenance agreements covering regular inspections and preventive care for multiple appliances to extend their lifespan and prevent breakdowns.
What payment methods do you accept?
We accept cash, checks, and major credit cards for completed repair services.
