Business Details
Emergency
services
24/7 Emergency Restoration Services in New Orleans
SERVPRO of New Orleans Uptown & Mid-City has established itself as a trusted leader in the restoration industry, dedicated to providing 24-hour emergency services to residential and commercial clients. Our team of highly trained technicians undergoes rigorous initial and ongoing training at SERVPRO's corporate facility, complemented by IICRC industry certifications, ensuring expertise in property damage restoration. With a commitment to hard work, proper training, and exceptional customer service, we serve our community with national contracts through multinational insurance companies and property management firms. Our response protocol adheres to SERVPRO's strict 1-4-8 standard (1-hour call return, 4-hour on-site response, 8-hour scope of work submission) while consistently exceeding these benchmarks.We specialize in water damage mitigation, fire damage restoration, mold remediation, storm recovery, and comprehensive construction services, maintaining a 24/7 on-call crew ready to address emergencies ranging from residential water damage to commercial warehouse fires. Our nationwide network of qualified franchises enables us to handle losses of any scale, combining local expertise with corporate resources to deliver efficient, reliable restoration solutions.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Recovery
Commercial Restoration
Construction Services
Biohazard Cleanup
Carpet Cleaning
Odor Removal
Document Restoration
Highlights and features
- We maintain 24/7 emergency response availability for immediate assistance.
- Our technicians hold IICRC industry certifications for professional restoration standards.
- We exceed SERVPRO's 1-4-8 response protocol benchmarks for rapid service delivery.
- Our nationwide franchise network handles losses of any scale efficiently.
- We combine local community knowledge with corporate-level resources and training.
Associations and certifications
- IICRC
What people say
Excellent service
Quick response
Polite and professional
Outstanding work
Stress-free process
Services
Water Damage
Our water damage restoration service addresses residential and commercial flooding emergencies with rapid mitigation and drying processes. Utilizing industrial-grade equipment, we extract standing water, dry affected materials, and restore properties to pre-loss condition. The team follows IICRC-certified protocols to prevent secondary damage from mold growth or structural compromise.
Fire Damage
Fire damage restoration includes comprehensive smoke and soot removal, odor elimination, and structural repairs for properties affected by fire incidents. Our technicians use specialized cleaning agents and thermal fogging techniques to restore surfaces while preserving salvageable contents. We coordinate with insurance providers for seamless claim processing and property reconstruction.
Mold Remediation
Professional mold remediation services identify and eliminate mold infestations through containment, HEPA vacuuming, and antifungal treatments. We address moisture sources to prevent recurrence while following safety protocols for hazardous mold species. Post-remediation testing confirms complete mold eradication from residential and commercial environments.
Storm Recovery
Storm recovery services handle property damage from hurricanes, floods, and severe weather events. Our team provides emergency board-up, roof tarping, debris removal, and structural repairs to protect properties from further damage. We work with insurance companies to expedite claims for storm-related restoration projects.
Commercial Restoration
Commercial restoration services minimize business interruption through rapid damage mitigation and facility recovery. We handle large-scale water intrusion, fire damage, and storm-related incidents while coordinating with property managers and insurance adjusters. Our nationwide franchise network supports complex commercial restoration projects across multiple locations.
People
William R. Love Jr.
Owner
Co-owner of SERVPRO of New Orleans Uptown & Mid-City with extensive experience in disaster restoration services. Committed to community recovery through professional property restoration and emergency response leadership.
Taylor R. Rosson
Owner
Co-owner dedicated to delivering high-quality restoration solutions while maintaining SERVPRO's industry-leading service standards. Focuses on operational excellence and client satisfaction in residential and commercial restoration projects.
Jim A. Metteauer
Owner
Co-owner with specialized expertise in property damage mitigation and reconstruction. Prioritizes rapid response capabilities and technical training to ensure effective restoration outcomes for New Orleans area clients.
Questions
What types of restoration services do you offer?
We provide water damage restoration, fire damage cleanup, mold remediation, storm recovery, commercial restoration, and specialty cleaning services for residential and commercial properties.
Are your technicians certified for restoration work?
Yes, our team holds IICRC industry certifications and receives ongoing training at SERVPRO's corporate facility to maintain professional restoration standards.
How quickly do you respond to emergency calls?
We offer 24/7 emergency service with a guaranteed 1-hour call response, 4-hour on-site arrival, and 8-hour scope of work submission to insurance companies.
Do you work with insurance companies?
Yes, we have national contracts with major insurance providers and handle direct billing arrangements to simplify the claims process for property owners.
What areas do you serve?
We serve New Orleans, Audubon, Central City, Garden District, Mid-City, Uptown/Carrollton, and West Riverside areas in Louisiana.
Can you handle large-scale commercial projects?
Our nationwide franchise network supports complex commercial restoration projects while maintaining local expertise for businesses in the New Orleans area.
