Business Details
34 Years
experience
Emergency
services
Trusted Damage Restoration Services in North Kenner, LA
SERVPRO of North Kenner, Harahan & Lakeview has been a trusted leader in the restoration industry since 1992, serving the Greater New Orleans area with unwavering commitment. Our locally owned and operated business specializes in water damage, fire damage, mold remediation, and storm restoration, combining advanced training with state-of-the-art equipment to address both residential and commercial needs. With a proven track record of responding to natural disasters, we prioritize customer satisfaction through transparent communication and meticulous workmanship. Our team adheres to a strict 1-4-8 response protocol, ensuring calls are returned within one hour, on-site arrival within four hours, and a full scope of work delivered to insurance companies within eight hours.Owners William R. Love Jr., Taylor R. Rosson, and Jim A. Metteauer bring firsthand experience from Hurricane Katrina, fostering deep empathy for clients facing property crises. We maintain 24/7 emergency availability, treating every client like family while upholding industry-leading standards for quality and efficiency. Our expertise extends to navigating complex insurance claims, minimizing stress for homeowners and businesses alike. By focusing on hard work, continuous training, and community care, we have become the go-to restoration partner for Jefferson Parish and surrounding areas. Our dedication to exceeding SERVPROs rigorous benchmarks ensures every project receives the attention and expertise required for complete recovery.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Commercial Restoration
Construction Services
Specialty Cleaning
Biohazard Cleanup
Roof Tarping
Sewage Cleanup
Details
- Year established: 1992
Highlights and features
- We offer 24/7 emergency restoration services with rapid response times.
- Our team holds SERVPRO's industry-leading 1-4-8 response protocol certification.
- Owners have firsthand hurricane recovery experience from Hurricane Katrina.
- We specialize in complex insurance claim navigation for property owners.
- Locally owned with deep community ties in Jefferson Parish and New Orleans.
What people say
Excellent restoration
Fast response
Courteous technicians
Transparent process
Compassionate support
Services
Water Damage
Our water damage specialists respond within hours to mitigate flooding from broken pipes, storms, or structural failures. Using industrial-grade extraction equipment and moisture detection technology, we remove standing water and dry affected areas thoroughly. We document all damage for insurance claims while preventing secondary issues like mold growth, ensuring properties return to safe, functional conditions.
Fire Damage
We provide comprehensive fire damage restoration from initial board-up to complete rebuilding. Our technicians clean smoke residue, deodorize interiors, and restore structural integrity while preserving salvageable belongings. We coordinate directly with insurance providers to streamline claims processing, offering temporary storage solutions and emergency repairs to secure properties during reconstruction phases.
Mold Remediation
Our certified mold specialists identify and eliminate mold infestations using containment barriers and HEPA filtration systems. We address moisture sources to prevent recurrence while following strict safety protocols for hazardous materials. Clients receive detailed remediation plans outlining containment strategies, affected areas, and post-treatment verification to ensure complete mold eradication from residential and commercial spaces.
Storm Damage
We handle storm-related destruction including roof damage, broken windows, and water intrusion from hurricanes or severe weather. Our emergency tarping and boarding-up services protect properties from further exposure while we assess structural integrity. We coordinate permanent repairs with insurance companies, restoring buildings to pre-storm conditions while addressing both visible damage and hidden vulnerabilities.
Commercial Restoration
Our commercial restoration team minimizes business interruption through rapid response and dedicated project management. We handle large-scale water removal, fire damage repairs, and facility decontamination while accommodating operational needs. With specialized equipment for industrial spaces and experience in commercial insurance protocols, we help businesses resume operations quickly while maintaining compliance with safety regulations.
People
William R. Love Jr.
Owner
Co-owner with extensive hurricane recovery experience from Hurricane Katrina. Focuses on community relations and operational strategy while ensuring SERVPRO's rigorous standards are exceeded during every project execution.
Taylor R. Rosson
Owner
Brings firsthand disaster response knowledge from managing property damage after Hurricane Katrina. Oversees technical training programs and maintains equipment readiness for 24/7 emergency deployments across Jefferson Parish.
Jim A. Metteauer
Owner
Handles financial operations and client relations while ensuring seamless insurance claim coordination. Leverages local market expertise to tailor restoration solutions that meet both residential and commercial client needs efficiently.
Questions
What types of restoration services do you offer?
We handle water damage, fire damage, mold remediation, storm damage, and commercial restoration with 24/7 emergency availability.
How quickly can you respond to emergencies?
Our 1-4-8 protocol ensures calls returned within 1 hour, on-site arrival within 4 hours, and insurance scope delivery within 8 hours.
Do you work directly with insurance companies?
Yes, we coordinate directly with insurers to document damage, manage claims, and ensure proper compensation for restoration work.
Are your technicians certified?
Our team holds SERVPRO's industry-standard certifications with specialized training in water extraction, mold remediation, and fire damage cleanup.
What areas do you serve?
We cover North Kenner, Harahan, Lakeview, River Ridge, Elmwood, Jefferson, and surrounding areas in Jefferson Parish.
Can you help with commercial property restoration?
Yes, we specialize in minimizing business interruption through rapid response and dedicated project management for commercial clients.
