Business Details
Emergency
services
24/7 Emergency Damage Restoration Services in Orlando, FL
SERVPRO of Apopka-Wekiva has established itself as a trusted leader in emergency restoration services, operating 24/7 to address water damage, fire damage, mold remediation, and storm recovery. Our technicians undergo rigorous training at SERVPRO's corporate facility and maintain IICRC certification, ensuring adherence to industry standards. With decades of combined experience, including 35 years from franchise owner Scott Tracy and 25 years from General Manager Shannon Perez, we combine technical expertise with a strong work ethic rooted in hands-on experience.Our commitment extends beyond service delivery through community involvement with organizations like the American Red Cross and recognition from the Apopka Chamber of Commerce. We specialize in comprehensive solutions for residential and commercial properties, offering emergency response profiles for businesses and maintaining fully equipped storm trailers for rapid deployment.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Construction Repair
Specialty Cleaning
Highlights and features
- 35 years of industry experience with certified technicians
- 24/7 emergency response capability for immediate assistance
- IICRC-certified professionals trained in current restoration standards
- Local community presence with rapid response within hours
- Recognized by Apopka Chamber of Commerce and Better Business Bureau
Associations and certifications
- IICRC
What people say
Prompt, courteous, helpful
Professional and wonderful job
Awesome to work with
Exceptional service
Wonderful professionals
Services
Water Damage
Our water damage specialists respond 24/7 to mitigate flooding and leaks using advanced extraction equipment. We handle sewage cleanup, drywall restoration, and structural drying to prevent mold growth. Commercial clients benefit from emergency response planning to minimize business disruption during water-related incidents.
Fire Damage
We provide comprehensive fire damage restoration including soot removal, odor elimination, and structural repairs. Our technicians clean contents and electronics while coordinating with insurance adjusters. Thermal imaging helps identify hidden hotspots to prevent re-ignition risks in residential and commercial properties.
Mold Remediation
Certified professionals conduct mold inspections and remediation following IICRC standards. We use containment barriers and HEPA filtration to prevent spore spread. Post-remediation testing ensures complete mold elimination while addressing moisture sources to prevent recurrence in homes and businesses.
Storm Damage
Our storm response teams deploy fully equipped trailers to address hurricane, flood, and wind damage. We secure properties with tarping and board-up services while restoring roofs, windows, and structural components. Emergency generators maintain operations during power outages affecting commercial clients.
Construction Repair
We handle full-scale reconstruction after damage events, including drywall, painting, flooring, and cabinetry. Our construction managers coordinate insurance claims for cost-effective repairs. Commercial clients receive business continuity planning to expedite return to normal operations following disasters.
People
Scott Tracy
Owner
With 35 years in the restoration industry, Scott Tracy leads SERVPRO of Apopka-Wekiva through hands-on experience starting from production truck operations. He emphasizes technical excellence and community service, driving partnerships with local charities and industry recognition.
Shannon Perez
General Manager
Shannon Perez brings 25 years of operational expertise, rising from office administrator to General Manager. She oversees daily operations and client relations, ensuring adherence to SERVPRO's quality standards while maintaining a customer-focused approach to restoration services.
Questions
What types of damage do you handle?
We specialize in water, fire, mold, and storm damage restoration for residential and commercial properties.
Are you available for emergencies at night?
Yes, our 24/7 service ensures immediate response to disasters at any hour.
Do you work with insurance companies?
We coordinate directly with insurers and help clients navigate claims processes efficiently.
How quickly can you respond to a disaster?
Local teams typically arrive within hours to begin mitigation and prevent further damage.
What certifications do your technicians hold?
Our staff maintains IICRC certification for industry-standard water, fire, and mold remediation practices.
Do you serve commercial businesses?
Yes, we offer tailored emergency response plans and rapid deployment for business continuity.