Restoring your property to 'Like it never even happened.'
At SERVPRO of Lake Nona, we understand the importance of providing top-notch restoration and cleaning services to our customers. As a locally owned and operated company, we are dedicated to restoring your property to "Like it never even happened." Our team of highly trained technicians is equipped with the latest technology and resources to handle any size disaster, from water and fire damage to mold remediation and commercial cleaning.
Our Services
We offer a wide range of services to meet the unique needs of our customers. From water damage mitigation and restoration to fire and smoke damage cleaning and restoration, we have the expertise and equipment to handle it all. Our mold remediation services ensure that mold growth is removed and prevented from returning, and our commercial services are designed to get your business back up and running quickly and efficiently. Additionally, we provide a variety of cleaning services, including air duct and HVAC cleaning, carpet and upholstery cleaning, and more.
Our Commitment
At SERVPRO of Lake Nona, we are committed to providing exceptional customer service and ensuring that our customers are completely satisfied with our work. We take pride in our 1-4-8 hour guarantee, which means that we respond to calls within an hour, arrive on-site within four hours, and provide a detailed estimate and report to your insurance company within eight hours. We are also proud to be IICRC Certified and BBB Accredited, ensuring that our customers receive the highest level of service and expertise.
Our Team
Our team of highly trained technicians is dedicated to restoring your property to its pre-loss condition. With extensive training and experience in restoration and cleaning, our team is equipped to handle any size disaster. We are proud to be a trusted leader in the restoration industry, with over 2240 franchises in the U.S. and Canada.
Community Involvement
At SERVPRO of Lake Nona, we are proud to be an active member of our community. We are committed to providing exceptional service to our customers and giving back to our community through our involvement in local events and charitable organizations.
Excellent Customer Service and Timely Response
The reviews highlight the exceptional customer service and timely response of Servpro's staff. Many reviewers praised the quick response time, with some mentioning that the team arrived at their location within 30 minutes of calling. The staff's professionalism, expertise, and commitment to customer satisfaction were consistently praised.
Positive Experiences with Specific Staff Members
Several reviewers specifically mentioned the exceptional performance of individual staff members, including Ryan Richardson, Chris, Tom, Mike, and Darlene. These staff members were commended for their knowledge, clear communication, and helpfulness throughout the restoration process.
Effective Restoration and Remediation Services
Reviewers were satisfied with the effectiveness of Servpro's restoration and remediation services, including mold remediation, water damage detection, and drywall replacement. Many praised the company's ability to detect and remove water damage and mold, and to restore their homes to a clean and safe condition.
Negative Experiences
Unfortunately, two reviewers had negative experiences with Servpro. One reviewer reported a rude and unprofessional encounter with a company van driver, while another reviewer felt misled about pricing and service delivery.
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