Breathe Easy with AQA: Identifying Solutions, Not Just Problems
At Air Quality Assessors (AQA), we've been dedicated to providing top-notch air quality and building damage assessment services to our clients for over 10 years. With offices throughout the US, we pride ourselves on our trusted, bonded, and insured reputation. Our team of experts is committed to delivering comprehensive and reliable solutions to residential and commercial clients, public adjusters, law firms, remediation companies, contractors, and property management companies, as well as roofing contractors.
Our Story
Our journey began with a simple yet crucial mission: to help people breathe easier and live healthier lives. We've since grown to become one of the leading air quality assessment firms in the country, offering a wide range of services designed to identify and mitigate air quality issues, water damage, and building defects. Our expertise extends to mold testing, moisture evaluations, leak detection, allergen testing, water testing, and more. We take pride in our state-of-the-art equipment, advanced technology, and dedication to providing fast, efficient, and cost-effective services.
Our Services
Our services are tailored to cater to the diverse needs of our clients. We offer:
- Mold Testing: Comprehensive mold testing services to identify and document mold growth in homes and commercial properties.
- Moisture Evaluations: Advanced moisture mapping and evaluations to detect excess moisture in building materials.
- Leak Detection: Non-invasive leak detection services to identify potential water damage and mold growth.
- Allergen Testing: Advanced allergen testing to detect airborne substances that cause allergic reactions.
- Water Testing: Comprehensive water testing services to ensure the water in your home or business is safe to use.
- Building Assessments: Expert building damage assessments to identify and address potential building defects and damage.
Our Approach
At AQA, we understand the importance of precision, accuracy, and speed. Our team of licensed mold assessors and experts follows a rigorous process to ensure that every client receives exceptional service. From the initial consultation to the final report, we're dedicated to providing top-quality service and unparalleled expertise.
Why Choose AQA?
We're trusted, bonded, and insured, ensuring our clients receive the highest level of service and protection. Our services are designed to be fast, efficient, and cost-effective, with results delivered in as little as 3 business days. We offer free consultations to discuss your concerns and provide personalized solutions. With AQA, you can rest assured that you're in good hands.
Overall Experience
The majority of customers had a positive experience with Air Quality Assessors, praising the company's professionalism, knowledge, and thoroughness. Many reviewers appreciated the detailed reports and guidance provided by the assessors, which helped them understand the situation and make informed decisions.
Assessors and Staff
Several reviewers specifically praised the assessors and staff, including Mathew, Brooks, Adam, Paul, Brandon, Richie, Leonard, Les, Ashly, Ashley, and Amanda, among others. They were described as knowledgeable, professional, and courteous, taking the time to explain the process and results in detail.
Communication and Customer Service
Air Quality Assessors' customer service was commended for being responsive, friendly, and helpful. Reviewers appreciated the prompt communication and follow-up from the company, which helped them feel at ease throughout the process.
Negative Experiences
However, a few reviewers had negative experiences with Air Quality Assessors. They reported issues with billing, communication, and the handling of situations. Some reviewers felt that the company was more interested in making a profit than in providing fair service.
Common Praises
- Professional and knowledgeable assessors and staff
- Thorough and detailed inspections and reports
- Good communication and customer service
- Helpful guidance and explanations
Common Complaints
- Billing and pricing issues
- Poor communication and handling of situations
- Feeling pressured or taken advantage of
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