Business Details
16 Years
experience
Emergency
services
Open 24/7
always available
Trusted 24/7 Damage Restoration in Raleigh, NC
Professional Restoration Services has been a trusted name in disaster recovery since 2010, specializing in water, fire, mold, and storm damage restoration. As a family-owned business rooted in the Raleigh, NC community, we combine over 25 years of construction expertise with cutting-edge technology to deliver 24/7 emergency response and full-service repairs. Our IICRC-certified technicians prioritize rapid mitigation to minimize property loss, working directly with insurance providers to streamline claims.With an A+ BBB rating and 5-star reviews across platforms, we emphasize transparent communication, personalized service, and guaranteed results. Our teams deep local knowledge and commitment to treating every clients property as their own have solidified our reputation as a leader in residential and commercial restoration. From initial inspection to final reconstruction, we ensure safety, compliance, and lasting satisfaction.
Services
Water Damage Restoration
Fire Damage Restoration
Mold Removal
Storm Damage Repair
Sewage Cleanup
Details
- Year established: 2010
Highlights and features
- 24/7 emergency response with live operator support
- Insurance-approved services with direct claim coordination
- Quick inspections and transparent project estimates
- Over 300 5-star reviews highlighting reliability and care
- IICRC-certified technicians using state-of-the-art drying technology
Associations and certifications
- IICRC
What people say
Quick response
Professional team
Excellent communication
Highly recommend
Stellar ratings
Services
Water Damage Restoration
Our 24/7 water damage restoration service addresses residential and commercial emergencies, using thermal imaging and moisture meters to identify hidden leaks. Certified technicians extract standing water, dry structures with industrial equipment, and repair damage to floors, walls, and ceilings. We coordinate with insurance providers to document claims and ensure full restoration to pre-loss condition.
Fire Damage Restoration
We provide comprehensive fire damage restoration, including board-up, smoke odor removal, and structural repairs. Our team stabilizes properties post-fire, cleans soot from surfaces and electronics, and rebuilds damaged areas. With direct insurance communication, we handle all phases from emergency tarping to final reconstruction.
Mold Removal
Professional mold removal services include inspection, containment, and HEPA-filtered remediation to eliminate spores from homes and businesses. We address moisture sources to prevent regrowth and restore affected areas with antimicrobial treatments, ensuring safe, long-term solutions for indoor air quality.
Storm Damage Repair
After severe weather, we repair roof leaks, tree damage, and wind-related structural issues. Our team secures properties with emergency tarping, replaces damaged materials, and restores interiors to prevent future water intrusion, working efficiently to minimize downtime for homeowners and businesses.
Sewage Cleanup
Sewage backup cleanup involves biohazard-safe extraction, disinfection, and deodorization of contaminated areas. We use EPA-registered antimicrobials to sanitize affected zones and restore plumbing systems, prioritizing health safety while complying with local regulations for wastewater remediation.
People
Kevin Reinert
Owner
Kevin Reinert founded Professional Restoration Services in 2010 after a decade in custom home building. His construction expertise informs our restoration approach, emphasizing structural integrity and client-focused solutions. Kevin oversees operations to ensure every project meets our standards for quality and care.
Amie Reinert
Co-Owner
Amie Reinert co-founded PRS with Kevin, leveraging her background in residential construction to shape our client communication and project management. She ensures our team maintains the community-focused values that drive our commitment to exceptional service and transparency.
Questions
What types of damage do you handle?
We specialize in water, fire, mold, storm, and sewage damage restoration for residential and commercial properties across the NC Triangle area.
Do you work with insurance companies?
Yes, we coordinate directly with all major insurance providers to document claims and streamline payments, ensuring minimal hassle for clients.
Are your services available 24/7?
Our emergency team responds 24 hours a day, 365 days a year, with live operators to dispatch technicians immediately.
What areas do you serve?
We operate in Raleigh, Cary, Apex, Fuquay-Varina, Holly Springs, and the broader NC Triangle region.
Are your technicians certified?
All restoration specialists hold IICRC certifications in water damage, fire cleanup, and mold remediation for industry-standard expertise.
How long does restoration take?
Timelines vary by damage severity, but we provide same-day inspections and work continuously to complete mitigation within 72 hours when possible.
