Design. Craft. Renew. We've Got You Covered.
Our Story
At Pickard Roofing, we're proud to have been serving the Triangle area for over 90 years. Our commitment to quality workmanship and exceptional customer service has earned us a reputation as the leading commercial and residential roofing company in Raleigh, Durham, Chapel Hill, and the surrounding areas. Our team of experts pairs premium materials with expert craftsmanship to design exterior solutions that are unmatched in the industry.
Our Services
We offer a wide range of services to meet the unique needs of our residential and commercial customers. From roof replacements and repairs to maintenance programs and historical restorations, we have the expertise and resources to get the job done right. Our services include:
- Residential Roofing: We expertly install quality home roofing that's long-lasting and reflects your personal style.
- Commercial Roofing: We handle new roofs, re-roofing, repairs, and maintenance for all commercial and industrial facilities.
- Institutional Roofing: We provide cost-effective roofing solutions for institutions, including schools, universities, and government buildings.
- Sheet Metal Fabrication: Our metal fabricators create made-to-order pieces that offer precision, strength, and beauty.
- Historical Restoration: We're known for our expertise in historical roof restorations, preserving the integrity and charm of historic buildings.
- Custom Gutters: Our designers create custom gutter systems that protect your home or business from water damage.
Our Team
Our team is comprised of experienced professionals who are dedicated to providing exceptional service and craftsmanship. From our owners, James "Tyler" Pickard and James Pickard III, to our estimators, supervisors, and installation teams, we're passionate about what we do and take pride in our work.
Our Mission
Our mission is to provide high-quality roofing services that exceed our customers' expectations. We strive to build lifelong relationships with our customers, and our commitment to quality workmanship and exceptional customer service has earned us a reputation as the leading commercial and residential roofing company in the Triangle area.
Overall Experience
The majority of customers had a positive experience with Pickard Roofing, praising their professionalism, work quality, and responsiveness. However, a few customers reported negative experiences, citing issues with communication, workmanship, and customer service.
Positive Experience
Many customers praised Pickard Roofing for their professionalism, knowledge, and expertise in roofing services. The company was commended for their thorough inspections, accurate estimates, and efficient work process. The crew was often described as hardworking, organized, and respectful of customers' properties. Several customers appreciated the company's willingness to go the extra mile to ensure customer satisfaction.
Negative Experience
Some customers reported negative experiences with Pickard Roofing, citing issues with communication, workmanship, and customer service. One customer experienced a leak in their roof after the company's work, and another customer was dissatisfied with the company's response to their concerns. Another customer reported finding multiple roofing nails in their driveway and yard after the company's work, which caused damage to their vehicle.
Customer Service
Pickard Roofing's customer service received mixed reviews. While some customers praised the company's responsiveness and willingness to address concerns, others reported difficulties in getting in touch with the company or resolving issues.
Workmanship
The quality of Pickard Roofing's work was generally praised, with many customers satisfied with the company's attention to detail and craftsmanship. However, a few customers reported issues with the company's work, including leaks and incomplete jobs.
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