Transforming Spaces, One Room at a Time
Recovery Roofing & Restoration is a local company with an A+ rating with the Better Business Bureau. Over the past 10 years, we've replaced thousands of roofs all over the Triangle Region. We offer our customers the highest quality roof and gutter repairs and replacements in North Carolina. Our close-knit team satisfies each client with expert craftsmanship and integrity. Recovery Roofing & Restoration specializes in identifying and repairing storm-damaged roofs. Our responsibility is to keep your home protected. We work with adjusters throughout the insurance claim process to provide homeowners with affordable roof solutions.
Our dedication to protecting homes from harsh weather climates drives us to make sure that your roof installation process is stress-free and professionally completed. We can install several types of roofs for small and large projects. Recovery Roofing has been serving the area around Durham, NC roofing services for over 10 years. Whether you need a new garage roof or a whole new roof installation for your whole home, Recovery Roofing has got you covered.
Our Services
We recognize that selecting a roofing contractor is a big decision - after all, with the advancements in technology, this may be the last roof you ever have to buy. Selecting a quality material is important, but proper installation is paramount. Because of your commitment to quality, we are part of only 2% of contractors that GAF will stand behind with an optional labor warranty. That means you can have the largest roofing manufacturer in the world backing our work.
We maintain GAF Master Elite certification with GAF. GAF is the largest roofing manufacturer in the world. In fact, 1 out of 4 residential roofs in this country are GAF roofs. Only 2% of roofing contractors in the US have achieved GAF Master Elite Status. Constantly recognized and recruited by the leading roofing manufactures, we also maintain Select Shinglemaster status with Certainteed.
We offer a wide range of services, including roof installation, replacement, repairs, and maintenance. We also provide gutter repairs and replacements, as well as commercial roofing services. We work with insurance companies to provide homeowners with affordable roof solutions. Additionally, we offer financing options to help you cover the costs of unexpected roof repairs.
Our Team
Recovery Roofing and Restoration is a GAF Master Elite Contractor with a team of factory-trained, skilled craftsmen that utilize the best practices to complete repairs with precision and outstanding quality control. Whether you are facing roofing repairs from storm damage, aging materials, or simply want to give your property a fresh new look, our collection of roofing services, materials, and professionals will ensure your investment is well protected and maintained for years to come.
Overall Experience
The majority of customers were extremely satisfied with their experience with Recovery Roofing, praising the company's professionalism, quality of work, and excellent communication.
Positives
- Many customers appreciated the company's attention to detail, honesty, and transparency throughout the process.
- The roofing experts were described as knowledgeable, friendly, and courteous.
- The company's ability to work with insurance companies and assist with claims was a significant advantage.
- The quality of the work was consistently high, with many customers thrilled with the final result.
Negatives
- A few customers experienced issues with communication, including delayed or absent responses to queries.
- Some customers felt that the company was not transparent about the cost of materials and the process of returning leftover materials.
- A few customers were unhappy with the company's handling of specific issues, such as sagging plywood and leakage.
Specific Issues
- One customer experienced a leaking roof after the company's repair, which was not addressed promptly.
- Another customer was unhappy with the salesperson's approach, feeling that they were being talked out of purchasing a product.
- One customer was disappointed with the company's handling of leftover materials, feeling that they were not entitled to keep them.
Exceptional Service
- Several customers praised the company's exceptional service, citing examples of going above and beyond to ensure customer satisfaction.
- The company's ability to handle complex issues and work with insurance companies was a significant advantage.
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