Get the Roofwerks Difference: Quality, Service, and Peace of Mind
At Roofwerks, we're proud to be North Carolina's premier roofing contractor, providing top-notch residential, commercial, and multi-family roofing services to our esteemed clients. With a strong foundation built on hard work, integrity, professionalism, customer service, and value, we've reshaped the local roofing industry, delivering exceptional quality, service, and peace of mind to our customers.
Our Story
After working in the roofing industry for over 20 years, our founders, Derwin Maness and Will Hayes, realized that customers had limited and uninspired choices when it came to roofing. They saw an opportunity to create a local roofing company that would put customers first, installing reliable, high-quality roofs at a reasonable price. This vision led them to establish Roofwerks in 2006, built on a foundation of exceptional customer service and supported by a team of well-trained, fully-insured employees with the knowledge and expertise to professionally repair and replace roofs.
Our Services
At Roofwerks, we offer a wide range of services tailored to meet the unique needs of our clients. For residential homeowners, we provide roof repairs, replacements, ventilation, skylight installation, and annual maintenance plans to enhance their home's curb appeal and value. For commercial businesses, we offer a full range of quality roofing services, including roof repair, replacement, coatings, and inspections. Our multi-family/HOA services cater to apartment managers, homeowners' associations, and property management companies, providing repair, replacement, and maintenance solutions for multi-family communities.
Our Values
At Roofwerks, we live by our core values of hard work, integrity, professionalism, customer service, and value. These values are reflected in our positive customer reviews and our commitment to delivering outstanding quality and value to our customers. We take pride in our workmanship, exceptional customer service, and lasting value, ensuring that our customers receive the best possible experience.
Roofwerks Review Summary
Quality of Work and Materials
The quality of work and materials used by Roofwerks is highly praised by customers. Many reviewers mentioned the exceptional workmanship, attention to detail, and high-quality materials used in their roofing projects.
Customer Service and Communication
Roofwerks' customer service and communication are highly commended by customers. Reviewers praised the responsiveness, professionalism, and courtesy of the staff, including project managers like Fred Medlin, Ted Haddock, and Shane Donavant.
Timeliness and Efficiency
Roofwerks is appreciated for their timely and efficient service. Many reviewers mentioned that the work was completed quickly, with some projects finished in just one day.
Cleanliness and Attention to Detail
Customers appreciate the cleanliness and attention to detail demonstrated by Roofwerks' crew. Reviewers mentioned that the team was meticulous in cleaning up after the job, and even went the extra mile to paint pipes to match the roof.
Warranty and Support
Roofwerks' warranty and support are highlights of their service. Reviewers praise the company's responsiveness to issues that arose years after the initial installation, with some customers receiving replacement sections of their roof to ensure perfection.
Minor Issues and Recommendations
Some customers experienced minor issues, such as miscommunication within the company or damage to property (e.g., a bird feeder). However, these issues were often resolved amicably, and reviewers still recommended Roofwerks.
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