Safely Protecting Your Home, Business, & Investments
At Carolina Custom Air, we're committed to providing top-notch HVAC services to homeowners in Charleston, SC, and the surrounding areas. With a strong foundation in building science and a focus on emerging technologies, we're dedicated to delivering exceptional results that exceed our customers' expectations.
Our Story
Founded in 2007, Carolina Custom Air has grown to become one of the largest Trane dealers in the Charleston area. Our team of NATE-certified technicians is committed to providing honest, respectful, and responsible service to every customer, every time. We're proud to be a local, family-owned and operated business that's built on referrals from grateful clients.
Our Values
At Carolina Custom Air, we value integrity, quality, and customer satisfaction above all else. We believe in looking at the whole house, not just the mechanical part, to truly solve problems and provide long-term solutions. Our team is dedicated to continual learning and education, ensuring that we stay at the forefront of the latest HVAC technologies and techniques.
Our Services
We offer a comprehensive range of HVAC services, including air conditioner repair, installation, and maintenance; ductless AC repair, installation, and maintenance; furnace repair, installation, and maintenance; heat pump repair, installation, and maintenance; preventive maintenance agreements and tune-ups; residential new construction and light commercial; and wine cooler repair, installation, and maintenance. We also provide 24/7 support for HVAC emergencies, including holidays.
Our Partnership with Ace Hardware
We're excited to announce that Carolina Custom Air is now an Ace Hardware company! This partnership allows us to combine our values and vision with Ace's commitment to helpful service in local communities. Together, we're dedicated to delivering an even better experience for our customers in Charleston and beyond.
Our Community Involvement
At Carolina Custom Air, we're proud to support the local community through our partnership with the Leukemia & Lymphoma Society (LLS). We're committed to helping raise funds for blood cancer research and supporting families affected by cancer.
Excellent Experiences with Carolina Custom Air
The reviews of Carolina Custom Air are overwhelmingly positive, with customers praising the company's professionalism, knowledge, and reliability.
Technicians Receive High Praise
Many reviewers specifically mention the exceptional service provided by the company's technicians, including Joe, Jason, Mel, Morgan, Saul, and others. These technicians are described as knowledgeable, courteous, and thorough in their work.
Timely and Efficient Service
Customers appreciate the promptness and efficiency of Carolina Custom Air's service. Many reviewers mention that the technicians arrived on time, worked quickly, and left the job site clean.
Professionalism and Trust
Reviewers trust Carolina Custom Air and appreciate the company's professionalism. They feel confident in the company's ability to diagnose and fix problems, and they appreciate the explanations and education provided by the technicians.
Reliability and Fair Pricing
Several reviewers mention that they have used Carolina Custom Air for multiple services and have been consistently satisfied with the company's work. They also appreciate the fair pricing and value provided by the company.
Cleaning and Maintenance
Reviewers praise the company's attention to detail, including the thorough cleaning and maintenance of their HVAC systems.
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