At Mills Brothers Heating and Air, we are committed to providing our customers with energy-efficient, affordable solutions to their home heating and cooling needs. Our team of experienced professionals understands the challenges the local climate can pose for Low Country residents, and we strive to provide the most comfortable and cost-effective heating and cooling systems for our customers.
Our Story
Mills Brothers Heating and Air is a locally owned and operated HVAC company serving the Charleston area. We take pride in our commitment to excellence and our passion for quality work. Our team is dedicated to providing exceptional customer service and ensuring that our customers are completely satisfied with our products and services. We work in conjunction with SCE&G and Berkeley Electric Cooperative to provide whole-home energy-saving solutions to our customers.
Our Products and Services
We offer a wide range of HVAC products and services to meet the unique needs of our customers. Our product lines include American Standard and HEIL HVAC systems, Rinnai and Takagi tankless hot water systems, and Mitsubishi and Samsung ductless HVAC systems. We also provide annual maintenance, quarterly filter changes, and repair services to keep our customers' systems running efficiently and effectively. Additionally, we offer free energy consultations to help our customers optimize their energy usage and reduce their energy bills.
Our Commitment to Quality
At Mills Brothers Heating and Air, we are committed to providing the highest level of quality in our products and services. Our team of professionals is trained to install, maintain, and repair our products with precision and care. We stand behind our work and guarantee that our customers will be completely satisfied with our products and services.
Our Green Principles
We are proud to offer products and services that not only provide comfort and health benefits to our customers but also promote environmental sustainability. Our green principles guide our business practices, and we strive to reduce our environmental footprint in everything we do.
Overall Review Summary
Positive Experiences
- Most reviewers praise Mills Brothers Heating and Air for their professional, efficient, and reliable services.
- Many reviewers commend the expertise and knowledge of the technicians, particularly Brian, who is mentioned multiple times as being exceptional.
- Several reviewers express gratitude for the company's quick response times, polite staff, and willingness to explain issues and solutions clearly.
Negative Experiences
- Two reviewers, Christine Levesque and Chrissy Wilson, have negative experiences with Mills Brothers Heating and Air.
- Christine Levesque criticizes the company for falsely stating the cause of a coil buildup and overquoting a job by 170%.
- Chrissy Wilson expresses frustration with the company's warranty service, citing poor communication, unmet promises, and lack of importance placed on customers.
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