Live in comfort all year long
At 5 Star Charleston Heating & Air, we understand that providing a safe and healthy home is a top priority for you and your family. That's why we're committed to delivering exceptional heating and air conditioning services that meet the unique needs of Charleston, SC residents. Our team of expert technicians is dedicated to providing trusted expertise in heating, air conditioning, insulation, indoor air quality, and maintenance work. We take pride in being a family-owned business that treats every customer's home as if it were our own.
Our Services
Our comprehensive range of services is designed to ensure your comfort, safety, and peace of mind. Whether you need air conditioning repair, heating replacement, or indoor air quality solutions, our team is equipped to handle it all. We offer:
- Air Conditioning Services: AC repair, AC replacement, ductless mini-splits, and geothermal heating & cooling solutions
- Heating Services: Heating repair, heating replacement, heat pumps, and heat pump repair and replacement
- Indoor Air Quality Solutions: Crawl space encapsulation, ductwork, and indoor air quality assessments
- Maintenance Plans: Routine inspections and maintenance to ensure your HVAC system is running efficiently and effectively
Our Commitment to Excellence
At 5 Star Charleston Heating & Air, we're committed to delivering exceptional customer service, quality workmanship, and unparalleled expertise. We're proud to be a preferred Lennox dealer, which enables us to provide our customers with the latest technology and tools to solve their heating and cooling issues. Our team is dedicated to providing a 5-star experience every time, and we're passionate about helping homeowners in Charleston, SC, live in comfort and safety all year long.
Overview of Reviews
The reviews are overwhelmingly positive, with 24 out of 25 reviewers giving 5-star ratings and praising the company for its excellent service, professionalism, and affordability.
Customer Service and Communication
Many reviewers praised the company's customer service, citing the promptness and friendliness of the staff, as well as the ease of scheduling and communication. Several reviewers mentioned the company's willingness to explain problems and solutions in a clear and understandable manner.
Technical Expertise
Reviewers praised the company's technical expertise, citing the ability of technicians to diagnose and fix problems efficiently and correctly. Several reviewers mentioned that the company's technicians were knowledgeable and honest, and that they took the time to explain issues and provide solutions.
Pricing
Many reviewers praised the company's pricing, citing competitive rates and affordability. Several reviewers mentioned that the company's prices were lower than those of other companies, and that the company's technicians were willing to work with customers to find affordable solutions.
Negative Review
The only negative review cited a high cost for a repair, with the reviewer feeling that the company took advantage of them. However, the reviewer did not provide specific details about the repair or the pricing.
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