Outdoor Living is Our Passion!
At Plumbing 911, we're proud to be a locally-owned and operated family business, serving the communities of Medina, Stark, Portage, Summit, Cuyahoga, Lake, Sandusky, Erie, Huron, Ottawa, Seneca, and Geauga Counties. Our team of experienced professionals is dedicated to providing top-quality plumbing services to residential and commercial customers, 24/7. With years of experience in the industry, we've built a reputation for being reliable, efficient, and dedicated to our customers' satisfaction.
Our Mission Statement
Our mission is to provide exceptional plumbing services that meet the unique needs of each customer. We strive to build long-term relationships with our customers by offering personalized solutions, upfront pricing, and a commitment to excellence. Our team of experts is dedicated to providing prompt, courteous, and professional service that exceeds your expectations.
Our Services
We offer a wide range of plumbing services to meet the unique needs of our customers. From residential plumbing to commercial plumbing, emergency plumbing, and drain cleaning, our team of experts is equipped to handle any plumbing issue. Our services include:
- Residential Plumbing
- Commercial Plumbing
- Emergency Plumbing
- Drain Cleaning
- Sewer Cam
- Sewer Cleaning
- Shut Off Valves
- Sinks
- Sump Pumps
- Tankless Water Heaters
- Toilets & Urinals
- Tubs & Showers
- Water Heaters
- Water Leaks
- Waterproofing
- Winterization
Why Choose Us?
At Plumbing 911, we pride ourselves on our commitment to excellence, integrity, and customer satisfaction. Here are just a few reasons why our customers choose us:
- Family-owned and operated
- Locally owned and operated
- Licensed, insured, and bonded
- Background-checked professionals
- Warranties given and honored
- COVID-19 compliant
- 24/7 emergency service
- Same-day service
- Upfront pricing
- No overtime fees
Our Story
Plumbing 911 was founded on the principles of honesty, integrity, and craftsmanship. Our team of experts is dedicated to providing exceptional plumbing services that meet the unique needs of each customer. We're proud to have served our communities for over a decade and look forward to continuing to serve you for years to come.
Company Reviews
Mixed Opinions on Pricing and Quality
Reviews of Plumbing 911 reveal a mix of positive and negative experiences with the company. Some customers praise the company's prompt service, professionalism, and quality of work, while others express dissatisfaction with pricing and quality of service.
Positive Experiences
Several customers report positive experiences with Plumbing 911, citing prompt and professional service, reasonable pricing, and high-quality work. Some customers specifically mention the helpfulness of individual technicians, such as Shane and Ryan.
Negative Experiences
On the other hand, some customers express frustration with the company's pricing, claiming that it is too high or that the company takes advantage of customers. Others report poor quality of service, citing repeated visits and high costs without resolving the issue.
Communication and Customer Service
Some customers praise the company's communication and customer service, citing clear and concise communication, prompt responses, and helpful office staff. However, others report poor communication and a lack of transparency in pricing and services.
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