Trust the Experts in Plumbing - Fast, Local, and Reliable
At Jeff The Plumber, our team of licensed and experienced technicians is dedicated to providing top-notch plumbing services to homeowners and business owners across Northeast Ohio. With over 32 years of experience in the industry, we have established ourselves as a trusted and reliable partner for all your plumbing needs.
Our Services
We offer a wide range of residential and commercial plumbing services, including faucet repairs and installations, water leak detection and repair, hot water heater installations, garbage disposal repairs, and gas line service. Our team is also equipped to handle sewer and drain issues, including backflow preventer testing and installation, clogged drain lines, and sewer line repair and replacement. Whether you're dealing with a frozen water line, a burst hot water tank, or a basement drain backup, our 24/7 emergency service is just a call away.
Our Mission
At Jeff The Plumber, our mission is to provide fast, local, and reliable plumbing solutions that meet the unique needs of our customers. We take pride in our work and strive to build long-term relationships with our customers, founded on trust, honesty, and a commitment to excellence. Our team is dedicated to providing exceptional customer service, and we're proud to have built a reputation as one of the most trusted plumbing companies in Akron, Canton, Cleveland, and beyond.
Our Values
At Jeff The Plumber, we operate on a set of core values that guide our interactions with our customers and each other. These values include:
- Integrity: We're committed to honesty, transparency, and fairness in all our dealings.
- Excellence: We strive for exceptional quality in our work, always seeking to improve and innovate.
- Customer Focus: We put our customers first, listening to their needs and exceeding their expectations.
- Teamwork: We work together as a team to achieve our goals, supporting and respecting each other.
Our Story
Jeff The Plumber has been serving the plumbing needs of Northeast Ohio for over three decades. Our team of licensed technicians is dedicated to providing fast, local, and reliable plumbing solutions that meet the unique needs of our customers. Whether you're a homeowner or business owner, we're here to help with all your plumbing needs.
Overall Experience
The majority of customers had a positive experience with Jeff the Plumber, praising their professionalism, efficiency, and friendly service. Many reviewers appreciated the prompt response, clear explanations, and cleanliness of the work area.
Positive Experiences
- Eric, Joe, Gwyn, Alva, Nick, Rich R, Andy, and Shane were mentioned as exceptional technicians who went above and beyond to ensure customer satisfaction.
- Customers appreciated the reasonable prices, quick response times, and effective solutions to their plumbing issues.
- The company's ability to resolve complex problems, such as drain clearing and pipe repairs, was also praised.
Negative Experiences
- A few customers reported issues with theft, rudeness, and unresponsiveness from some technicians.
- Some reviewers mentioned incomplete or inadequate work, such as not having the correct parts, leaving messes, and not providing quotes.
- A few customers reported being overcharged or quoted incorrectly, leading to distrust in the company.
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