Trust the Experts in Plumbing Service and Repairs
At Unique Plumbing & Drain, Inc., we are a licensed and insured plumbing company based out of Akron, Ohio, serving the surrounding areas. We specialize in plumbing, gas piping, sewers, and drains, providing top-notch services to residential and commercial clients. Our team of journeyman plumbers is equipped with the knowledge and experience to solve complex plumbing problems quickly and efficiently.
Our Services
We offer a wide range of plumbing services, including plumbing repairs, faucet replacements, toilet replacements, hot water tank replacements, tankless water heater installations, plumbing work for remodeling projects, garbage disposals, leak detection and repair, slab leak detection and repair, and more. We are licensed and certified to work with natural gas piping in residential and commercial settings, installing new gas piping, replacing gas piping, building custom gas manifolds, and installing new gas appliances. Our sewer and drain services include sewer or drain camera inspections to pinpoint problems and hydrojetting to clean out clogs and debris. We also offer repairs to sewer laterals that are leaking, cracked, corroded, or clogged.
Our Commitment to Excellence
At Unique Plumbing & Drain, Inc., we are committed to providing exceptional service, reliability, and fairness in pricing. We understand the importance of building trust with our clients, and we strive to exceed their expectations with every project. Our plumbers are prompt, professional, and courteous, ensuring that our clients receive the best possible experience. We take pride in our work, and our clients' satisfaction is our top priority.
What Our Clients Say
Don't just take our word for it! Our clients have praised us for our prompt service, fair pricing, and exceptional work quality. We have a 4.6-star rating based on 33 reviews, with clients appreciating our professionalism, courtesy, and expertise.
Overview of Unique Plumbing & Drain
Unique Plumbing & Drain is a highly rated plumbing company that has received overwhelmingly positive reviews from its customers. The company has been praised for its professionalism, quality of work, and customer service.
Positive Experiences
Many customers have praised the company's technicians, such as Greg, Rob, John, and Robb, for their expertise, professionalism, and courtesy. The company's attention to detail, cleanliness, and respect for customers' homes have also been highlighted as strengths. The company's communication and scheduling process have been described as seamless, with customers appreciating the company's prompt responses and notifications.
Quality of Work
The quality of Unique Plumbing & Drain's work has been consistently praised by customers. The company's ability to diagnose and fix complex plumbing issues, install new fixtures, and provide maintenance services has been praised. Customers have also appreciated the company's willingness to explain the work being done and provide estimates upfront.
Customer Service
The company's customer service has been praised for its responsiveness, professionalism, and courtesy. The office staff, including Rachel, has been commended for their helpfulness and efficiency in scheduling appointments.
Negatives
A few customers have expressed disappointment with the company's pricing, citing that it is higher than expected. One customer felt that the company's pricing methodology had changed without notification, leading to a higher-than-expected bill. Another customer felt that the technician spent more time on the job than necessary, leading to a higher cost.
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