At Window World of Baltimore, we're proud to be a part of the largest exterior remodeler in America, with a local touch. We're committed to providing top-quality products and unbeatable service to homeowners in Baltimore and surrounding areas. Since 2002, we've been dedicated to increasing curb appeal, improving efficiency, and enhancing quality of life one home at a time.
Our Story
Window World of Baltimore was founded in 2002 and is locally owned. We partner with the best manufacturers, which enables our customers to save through our national buying power. Our products carry a strong labor guarantee, and we offer monthly payment financing options, subject to approved credit.
Our Mission
We're proud to be a part of a company that's committed to following a tradition of sourcing materials from the USA. We believe in putting our money where our heart is, raising financial support for organizations that inspire us to be better people. Our quality products, professional local installers, and comprehensive warranties ensure that you'll always have peace of mind.
Our Promise
We opened our doors with a promise: "Superior Products, Professionally Installed, at a Guaranteed Low Price." We pride ourselves on delivering top-quality products and unbeatable service, and we're respected by customers and experts alike. But don't just take our word for it - take a look at what our customers are saying about our unbeatable service and quality.
Giving Back
At Window World, we take service seriously. For us, service extends beyond the customer - it's about serving the entire community. We believe in putting our money where our heart is, raising financial support for organizations that inspire us to be better people. Our Window World Cares foundation is devoted to raising money for St. Jude Children's Research Hospital, and we've raised over $16 million since its inception in 2008. We also have a strong commitment to supporting America's veterans, active military, and military families through our Window World Military Initiative.
Overall Experience
Most customers had a highly positive experience with Window World, praising the company's products, installation process, and customer service.
Product Quality
Many reviewers praised the quality of Window World's windows, describing them as "top quality" and "outstanding." Some mentioned that the windows have made a significant difference in their home's temperature and energy efficiency.
Installation Experience
The installation process was widely praised, with many reviewers commenting on the professionalism and courtesy of the installation team. Several reviewers mentioned that the installers cleaned up after themselves, which was appreciated.
Customer Service
Customer service was also widely praised, with many reviewers commenting on the helpfulness and knowledge of the sales representatives. Some reviewers mentioned that the company stood by their products and warranty, and that any issues were quickly resolved.
Negative Experiences
A few reviewers had negative experiences, including issues with craftsmanship, leaks, and poor communication. One reviewer had a very negative experience with an installer entering their property without permission.
Issues with Craftsmanship and Quality
A few reviewers mentioned issues with the craftsmanship and quality of the windows, including leaking and poor construction. One reviewer mentioned that the mid-grade windows they purchased were not worth the cost.
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