Transforming Your Outdoor Space into a Masterpiece
At Downunda Pools, we are passionate about creating bespoke outdoor spaces that bring joy and serenity to our clients' lives. With over 20 years of experience in the pool building and construction industry, we have established ourselves as a premier Houston pool builder and designer, committed to delivering exceptional quality and unparalleled customer service.
Our Story
Our journey began with a simple yet profound mission: to create outdoor spaces that not only complement our clients' homes but also reflect their unique personalities and styles. Over the years, we have been privileged to work with numerous clients, each with their own distinct vision and requirements. Through our innovative design methodology, we have successfully blended pools and outdoor living spaces with our clients' homes and landscapes, resulting in breathtaking masterpieces that exceed their expectations.
Our Services
We offer a comprehensive range of services, carefully crafted to cater to every aspect of pool design and construction. From initial concept to final completion, our team of experts works tirelessly to ensure that every project meets our exceptionally high standards. Our services include:
- Custom inground swimming pool design and construction
- Hot tub/spa installation
- Outdoor kitchen design and construction
- Swimming pool remodeling and replastering
- Tile and coping replacement
- Outdoor living space design and construction
- Pool maintenance and repair services
What Sets Us Apart
At Downunda Pools, we take pride in our attention to detail, our commitment to excellence, and our dedication to building long-lasting relationships with our clients. We understand that every project is unique, and we approach each one with a fresh perspective and a willingness to listen. Our team is comprised of experienced professionals who share our passion for creating breathtaking outdoor spaces that bring people together.
Our Promise
We promise to deliver exceptional quality, unparalleled customer service, and a commitment to exceeding your expectations. We promise to work tirelessly to ensure that your outdoor space is a reflection of your unique style and personality. And we promise to be there for you long after the project is complete, providing maintenance and repair services to ensure that your pool and outdoor living space remain a source of joy and serenity for years to come.
Quality of Work
The reviews highlight the excellent quality of work provided by Brett and his company. S. M. mentions that the pool and outdoor covered space were built efficiently and to a high standard, with a responsive team that addressed issues promptly. Marimar's review also commends the company on its sleek and modern design, high-quality materials, and respectful employees. Brian Stewart's review praises Brett's professionalism and attention to detail in overcoming challenging project obstacles. Kyle Barker's review celebrates the company's ability to deliver a finished product that met their expectations and was completed ahead of schedule.
Design and Planning
Marimar's review notes that the planning process was smooth, and Brett had a good eye for design. Brian Stewart's review mentions that Brett guided them through the tile, stone, and pool finishes, resulting in a beautiful outcome. Bruce Barker's review also commends Brett's attention to detail and communication throughout the project.
Customer Service
S. M.'s review praises Brett's responsiveness and willingness to address issues promptly. Marimar's review, however, expresses frustration with the company's handling of issues after the project was completed. Marimar mentions that the company initially responded to her concerns about the stained tiles and water feature, but the solutions were temporary or expensive. Brian Stewart's review highlights Brett's professionalism and patience during the project. Kyle Barker's review commends Brett's communication and attention to detail, stating that he prioritized client satisfaction.
Price and Value
S. M.'s review notes that the company was not the least expensive option but provided the best quality work for the price. Marimar's review expresses frustration with the company's handling of unexpected issues, which added to the project's cost. Brian Stewart's review does not mention price explicitly, but praises the company's value for the quality delivered.
Conclusion
Overall, the reviews highlight the company's commitment to delivering high-quality work, excellent design, and good customer service. While one review expresses frustration with the company's handling of issues after the project was completed, the majority of the reviews praise Brett's professionalism, attention to detail, and ability to deliver a beautiful and functional outcome.
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