Designing Your Dream for Over 35 Years
At Custom Pool Concepts, we pride ourselves on being dedicated professionals in the pool building industry. With over 35 years of experience, we have established ourselves as a trusted and reputable company, providing top-notch pool designs, constructions, and maintenance services to homeowners in Houston and its surrounding areas.
Our Mission
Our mission is to exceed our clients' expectations by delivering exceptional pool building, renovation, and landscaping services that transform their backyards into serene outdoor oases. We strive for excellence in every aspect of our work, from conceptualization to completion. Our team of experts stays ahead of the curve by continually updating their skills and knowledge through ongoing education and participation in industry events.
Services We Offer
We provide a wide range of services, from custom pool design and construction to pool renovations, maintenance, and landscaping. Our comprehensive services cater to the diverse needs of our clients, ensuring that we can meet their specific requirements and budget.
Design and Construction
At Custom Pool Concepts, we take pride in our ability to create custom pool designs that not only complement our clients' homes but also enhance their overall outdoor living experience. Our designers work closely with our clients to understand their preferences and create a masterpiece that reflects their unique style and preferences. We utilize the latest technology and techniques in pool construction, ensuring that our pools are built to last and maintain their beauty over time.
Pool Renovations
At Custom Pool Concepts, we specialize in pool renovations that transform your existing pool into a beautiful and functional outdoor space. Our team of experts will work closely with you to design and build a custom pool renovation that meets your needs and budget.
Landscaping and Hardscaping
Our landscaping and hardscaping services are designed to create beautiful outdoor spaces that complement your pool and home. Our experienced landscapers work closely with our designers to create visually appealing gardens, patios, and walkways that enhance your overall outdoor living experience.
Maintenance and Service
At Custom Pool Concepts, we understand the importance of maintaining a clean and safe pool environment. Our maintenance and service team is dedicated to ensuring that your pool remains clean, safe, and enjoyable. We provide regular maintenance services, including cleaning, testing, and balancing of chemicals to ensure that your pool is always ready for use.
Our Certifications and Affiliations
As a reputable pool building company, we are proud to be affiliated with the following organizations:
- Member of Aquatech
- Nationally Certified Pool Building Professional by Association of Pool & Spa Professionals
- Member of the Pool & Hot Tub Alliance (PHTA)
- Member of the National Plasterers Council
- Featured in Luxury Pools magazine
- National and regional design award winner
Custom Pool Concepts Reviews
Overall Impression
Custom Pool Concepts has received mixed reviews from its customers, with one customer highly satisfied with their experience and another customer extremely dissatisfied.
Customer Service
The customer service of Custom Pool Concepts has been a subject of concern for one customer, who had a terrible experience when trying to schedule an appointment. They reported that no one answered the phone despite multiple calls, and an email sent to the company went unanswered. On the other hand, another customer praised the team at Custom Pool Concepts for being responsive, helpful, and understanding of their needs.
Quality of Work
One customer was extremely happy with the quality of work delivered by Custom Pool Concepts, stating that they brought their vision to life and exceeded their expectations.
