Trustworthy When It Counts Most
Fire Detection Unlimited, Inc. is a full-service fire alarm and life safety company located in Concord, California. We specialize in design-build construction, two-way communication, monitoring, and service/maintenance of fire alarm systems. Our team of experts holds certifications from Underwriters Laboratories (UL) and the National Institute for Certification in Engineering Technologies (NICET), ensuring that our clients receive top-notch services.
Our Services
At Fire Detection Unlimited, Inc., we offer a comprehensive range of services to meet the fire alarm and life safety needs of our clients. Our services include design and engineering of fire alarm and life safety systems, distribution of state-of-the-art fire alarm equipment, system programming and testing, project management, maintenance, and troubleshooting. We also provide quarterly and annual inspections, monitoring, and project management services. Our team is experienced in both new construction and retrofit projects, with specialties in code compliance and design-build construction services.
Our Commitment to Quality
Fire Detection Unlimited, Inc. is committed to continuous improvement. We strive to exceed our customers' expectations by leveraging teamwork, planning, organization, and industry knowledge to deliver the best fire protection systems in the San Francisco Bay Area. Our passion for quality is evident in every project we undertake. We believe in developing and continuing relationships with our customers in Concord and the Greater San Francisco Bay area.
Our Mission
Our mission is to continuously improve the way we work, enhancing supplier performance and exceeding customer expectations. We believe in fostering long-term relationships with our clients and pride ourselves in dedicating our knowledge, skills, and ethical practices to each client.
Fire Detection Unlimited Reviews
Excellent Customer Service and Experience
Fire Detection Unlimited has received praise for their exceptional customer service, professionalism, and promptness. Ja, a team member, was commended for going above and beyond to save the day for a client, completing a project quickly and at a lower cost than expected. Other clients have also mentioned the great customer service, friendliness, and respect shown by the staff.
Issues with Project Management and Billing
However, some clients have reported poor project management, miscoordination, and delays. FDU has been accused of overpromising and underperforming, leading to failed inspections and additional costs. Some clients have also experienced issues with billing, citing overcharging and unfair pricing.
Personalized Guidance and Expertise
On the other hand, some clients have praised the owners, Rick and Patricia, for their personalized guidance and expertise in fire life safety. They have been credited with providing valuable insights and helping clients make informed decisions.
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