Resolving Damages & Restoring Properties
At W.B. Arthur Restoration & Cleaning, we understand that dealing with water damage, biohazard contamination, or other emergency situations can be overwhelming and stressful. That's why we're here to provide you with professional and compassionate services to help you recover from unexpected disasters. With years of experience, our team of experts is dedicated to providing exceptional services to individuals, businesses, and facilities in San Marcos, New Braunfels, Austin, and surrounding areas.
Services
We offer a wide range of services designed to resolve damages, restore properties, and maintain facilities. Our services include water damage restoration, biohazard restoration, crime and trauma cleanup and decontamination, water extraction, carpet cleaning, floor cleaning, roof repair for wind and hail damage, air duct cleaning, upholstery cleaning, tile and grout cleaning, and facilities maintenance.
Why Choose Us?
At W.B. Arthur, we pride ourselves on our commitment to exceptional service, professionalism, and prompt response times. We understand that timing is crucial in emergency situations, which is why we offer 1-hour response times and are available 24/7. Our team of experts is equipped to handle any situation, from small messes to catastrophic events. We work closely with insurance companies to ensure a smooth and efficient claims process.
What Sets Us Apart
At W.B. Arthur, we strive to provide world-class services that exceed our clients' expectations. Our team of experts is dedicated to resolving damages, restoring properties, and maintaining facilities with precision and professionalism. We understand the importance of effective communication and maintain open and transparent communication with our clients throughout the entire process.
Reviews
We take pride in hearing from our satisfied clients who have experienced our exceptional services firsthand. Our clients appreciate our prompt response times, professional team members, and commitment to ensuring every aspect of the job is completed to perfection.
News and Tips
We're committed to sharing valuable insights and tips to help our clients stay informed and prepared for any situation. From mold prevention to fire safety tips, we're dedicated to providing valuable resources to help our clients stay safe and informed.
Excellent Customer Service and Quality Work
The majority of the reviews are extremely positive, praising the exceptional customer service and high-quality work provided by W.B. Arthur and Aycox Cleaning.
Friendliness, Responsiveness, and Professionalism
The reviewers consistently mention the friendly and professional demeanor of the staff, including Chris, Trey, Eddie, and Ken. They were responsive to customers' needs, took the time to explain their processes, and demonstrated a genuine interest in ensuring customer satisfaction.
Attention to Detail and Personalized Service
The reviews highlight the attention to detail and personalized service provided by the companies. For example, Chris from W.B. Arthur was careful to schedule daily moisture checks around the customer's availability and was mindful of their pet cat. Similarly, Ken from Aycox Cleaning worked with a customer to accommodate their scheduling needs and provided a fair quote.
Trust and Confidence
The reviewers express trust and confidence in the companies, citing their transparency, fairness, and willingness to provide guidance and advice. One reviewer appreciated Trey's understanding and offer to provide advice on how to complete a job on their own.
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