Business Details
35 Years
experience
Emergency
services
Trusted Damage Restoration Services in Austin, TX
At Austin Hi-Tech Restoration, we recognize that property damage extends beyond physical structuresit disrupts safety, memories, and business continuity. Our approach combines empathy, transparency, and proven expertise to guide clients from crisis to resolution. With over 33 years of local experience, we manage every restoration phase, from emergency response to insurance advocacy and reconstruction. Our licensed technicians prioritize rapid action to minimize secondary damage while maintaining clear communication throughout the process.As a BBB-accredited A+ rated company, we uphold accountability through documented procedures, certified equipment, and a commitment to treating every property as if it were our own. Our partnerships with major insurance carriers ensure clients receive fair settlements without unnecessary administrative burdens.
Services
Water Damage Restoration
Fire Damage Restoration
Emergency Board-Up Services
Storm Damage Repair
Insurance Claim Assistance
Details
- Year established: 1991
Highlights and features
- 33 years of specialized experience in Austin property restoration
- 24/7 emergency response with 1-hour arrival guarantee
- Preferred vendor for 7 of Texas' top 8 insurance carriers
- BBB A+ accredited with 4.5-star Google rating from 95+ reviews
- Locally owned with technicians averaging 10+ years of experience
What people say
Responded immediately
Professionalism, compassion
Kept us sane
True professionals
Protected from mold
Services
Water Damage Restoration
Our certified technicians respond within 1 hour to address water emergencies, using industrial drying equipment and containment systems to prevent mold growth. We document damage for insurance claims while preserving property integrity through meticulous cleanup and moisture monitoring processes.
Fire Damage Restoration
We provide comprehensive fire restoration including smoke removal, structural drying, and content cleaning. Our team coordinates with insurance providers to cover repair costs while implementing deodorization techniques and reconstruction services to restore properties to pre-loss condition.
Emergency Board-Up Services
Our 24/7 board-up service secures damaged properties against weather exposure and vandalism using reinforced materials. We install temporary fencing and power solutions to protect assets while preparing for permanent repairs, ensuring safety compliance during insurance claim processing.
Storm Damage Repair
We specialize in repairing damage from hurricanes, tornadoes, and severe storms through roof tarping, debris removal, and structural drying. Our team documents weather-related damage for insurance claims while implementing moisture control measures to prevent long-term issues.
Insurance Claim Assistance
Our specialists handle insurance documentation, policy interpretation, and claim negotiations to maximize coverage. We coordinate with adjusters to ensure proper compensation for repairs while providing clients with transparent updates throughout the claims process.
People
Virgil Alexander
Owner
As a lifelong Austin resident, Virgil leads with 33 years of restoration expertise. He oversees operations ensuring community-focused service while maintaining industry certifications for comprehensive property recovery solutions.
Chase
Mitigation Manager
Chase coordinates emergency response teams with 10+ years of field experience. He specializes in client communication during crisis situations, ensuring clear explanations of restoration processes and insurance documentation requirements.
Gabriel
Senior Technician
Gabriel leads daily moisture assessments and containment setup. With 8 years of technical training, he implements advanced drying techniques while maintaining strict safety protocols during residential and commercial restoration projects.
Albert
Restoration Specialist
Albert focuses on structural drying and content preservation. He has completed 500+ water damage cases, utilizing thermal imaging technology to identify hidden moisture in walls and flooring systems.
Jesse
Field Technician
Jesse specializes in equipment deployment and moisture monitoring. With 6 years of experience, he maintains daily client updates while ensuring containment systems meet OSHA safety standards during extended restoration projects.
Questions
What types of damage do you handle?
We specialize in water, fire, storm, and board-up damage restoration for residential and commercial properties across Central Texas.
How quickly do you respond to emergencies?
Our 24/7 team arrives within 1 hour of contact to begin mitigation, with full-scale restoration crews following within 24 hours.
Do you work with insurance companies?
Yes, we're preferred vendors for 7 of Texas' top 8 carriers and handle all documentation, claims processing, and adjuster coordination.
What areas do you serve?
We operate throughout Austin and surrounding communities including Round Rock, Georgetown, Cedar Park, and San Marcos.
How do you handle mold prevention?
Our technicians use industrial dehumidifiers, thermal imaging, and antimicrobial treatments to eliminate moisture sources within 72 hours of water exposure.
What sets you apart from competitors?
We combine 33 years of local experience with BBB A+ accreditation, documented processes, and a 4.5-star Google rating from verified clients.
