Saving Earth One Tree at a Time
At CL Kitchens Bath & Closets, we understand that kitchen remodeling is a significant undertaking. That's why we're committed to providing our customers with exceptional quality, unmatched customer service, and unparalleled value. Our commitment to excellence is built into every aspect of our business, from the materials we use to the finishes we offer.
Our Story
Our story began with a passion for creating beautiful and functional spaces that reflect the unique needs and styles of our customers. We believe that every homeowner deserves a kitchen or bath that is not only beautiful but also functional and practical. Our passion for design, quality, and customer satisfaction has led us to become one of the leading manufacturers of kitchen and bath cabinets in the country.
Our Services
At CL Kitchens Bath & Closets, we offer a wide range of services designed to help you create the kitchen or bath of your dreams. Our services include:
- Gallery Kitchen Cabinetry: A full line of 100% plywood cabinets assembled in our factory to exacting standards and shipped directly to your home or job site in 10 days or less, ready to install. Our cabinets come in 16 beautiful style and color combinations.
- Gallery Express Cabinetry: A semi-custom line with many height and depth options available to customize your space. Our Express cabinets feature CARB2 compliant all-plywood construction, with Soft Close doors and full extension Soft Close dovetail drawers.
- Design Service: Our complimentary design service is the perfect solution for those who need guidance or want to simplify the design process. Our professional designers have years of experience and are eager to share their ideas and work with you to create the perfect layout.
- Planning Tools: We understand that kitchen remodeling can be overwhelming, which is why we've created planning tools to guide you through measuring your space, answering questions about our products in our specification guide, and learning how to care, clean, and adjust your new cabinets.
Quality and Service
At CL Kitchens Bath & Closets, we're committed to providing the highest level of quality and service to our customers. Our commitment to quality is built into every aspect of our business, from the materials we use to the finishes we offer. We believe that every customer deserves exceptional quality, unmatched customer service, and unparalleled value.
Why Choose Us
So, why choose CL Kitchens Bath & Closets? Here are just a few reasons:
- Quality: Our commitment to quality is unmatched in the industry. Our cabinets are built to exacting standards, ensuring that every piece meets our high standards.
- Design Service: Our complimentary design service is a valuable resource for those who need guidance or want to simplify the design process.
- Customer Service: Our customer service representatives and designers are always available to answer any questions or address any concerns you may have.
- Planning Tools: Our planning tools guide you through every step of the design and construction process, ensuring that your dream kitchen or bath is a reality.
Installation Issues and Communication Breakdowns
Multiple reviewers reported poor installation experiences, including delays, rescheduling, and no-shows. The company's reliance on subcontractors led to communication breakdowns, causing frustration and inconvenience for customers.
Customer Service Concerns
Several reviewers expressed dissatisfaction with the company's customer service. Issues included unhelpful representatives, lack of accountability, and difficulty in getting assistance. Phone calls and emails often went unanswered or resulted in unhelpful responses.
Warranty and Replacement Issues
One reviewer had a negative experience with the company's warranty process, claiming that the warranty was not honored despite being promised a lifetime guarantee. Another reviewer had to fight to get replacement parts, and was eventually helped by a customer service representative.
Design and Planning Issues
Some reviewers reported issues with the design and planning process. One reviewer was surprised to find that the cabinets they ordered did not come with handles, and another reviewer was unhappy with the sales staff's lack of transparency about what was included in the total price.
One Positive Experience
One reviewer had a positive experience with the company, praising the sales representative for making the process smooth and easy.
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