Cincinnati Chimney and Masonry is a fully insured and member of the Better Business Bureau company that provides expert chimney services to improve the safety and functionality of your chimney, fireplace, and venting systems. With over 18 years of experience, we offer a range of services including chimney sweeping and cleaning, inspection, troubleshooting, and diagnostics, as well as fireplace installation, repairs, and restoration. Our team of CSIA-certified sweeps uses state-of-the-art equipment to ensure that your system is in working order and provides recommendations for improving performance and preventing dangerous fires. Whether you have a woodstove, fireplace, or dryer vent, we understand the intricacies of your venting system and can address all of your maintenance and safety needs.
The company's professionals are courteous, knowledgeable, and efficient in their work, and customers appreciate their responsiveness and communication.
Some customers feel frustrated with the company's delayed responses, lack of follow-through, and perceived inaccuracies in inspections and estimates, which led to delays and misunderstandings.